Control Room Shift Engineer II

Job Responsibilities

• Perform routine inspections and preventive maintenance to ensure optimal facility performance.
• Ensure smooth operation, maintenance, and safety of a facility; ensure a safety focused mindset on all aspects of the position.
• Provide support of preventive and corrective maintenance on electronic and pneumatic facility/equipment controls and respond to abnormal conditions and emergencies.
• Monitor and maintain cleanliness and upkeep of common areas and facility equipment.
• Improve technical expertise from senior team members and supervisor.
• Provide recommendations, advice and oversight on installation and modification of new systems.
• Assist with the training of junior personnel.
• Maintain currency with utility systems such as steam, heating water, chilled water, compressed gases, HVAC, tube system, domestic water heating, etc. and assist in troubleshooting and maintenance.
• Recognize and respond properly to critical system alarms such as freezers, refrigerators, incubators, cold and environmental rooms, data center temperature alarms.
• Dispatch appropriate FOM personnel and notify appropriate stakeholders within FOM.
• Communicate effectively in standard written and spoken English across communication platforms.
• Maintain proficiency with software platforms, including Metasys, tube system controls, medical gas alarms, and Simplex fire alarm monitoring.
• Serve as the liaison between FOM, Security Operations, and vendors.
• Serve as the on-site stationary steam engineer and chiller plant operator within the Central Energy Plant.
• Document the State-mandated Steam Boiler Monitoring Variance activities of the Roving Shift Engineers.
• Maintain familiarity with the campus site, buildings, and utilities.
• Perform other duties as assigned to meet the goals and objectives of the department and institution.
• Maintain regular and predictable attendance.

Minimum Education and/or Training

High School diploma/GED required. Technical School Diploma or Certification in related area preferred.

Minimum Experience

2+ years of experience as a Shift Engineer or Boiler Operator, Maintenance Mechanic, A/C Refrigeration Mechanic or Maintenance Engineer in a Hospital or related environment or an Operator in a facility with rigorous conduct of operations requirements. Must have knowledge of design, construction, operation and maintenance of Boilers, Chillers and Cooling Towers. Experience with facilities management, technical maintenance or customer service. Experience with repair and maintenance of facilities related equipment. Experience in a campus/multi-building or single, multi-story building environment, preferred. Basic proficiency in MS software and end-user proficiency in CMMS software. Working knowledge with computer maintenance management systems (CMMS)s, preferred. Working knowledge of building automation systems (BAS)s (e.g., Metasys), preferred; Good understanding of applicable building systems (e.g., steam, chilled water, compressed gases, heat exchangers, HVAC). Familiarity with campus building occupants, contractors, and consultants.

Licensure, Registration and/or Certification Required by Law

Steam Engineer First Class License from Memphis and Shelby County Office of Construction Code Enforcement required. Refrigeration Engineer First Class License from Memphis and Shelby County Office of Construction Code Enforcement required.

Licensure, Registration and/or Certification Required by SJCRH Only

EPA Refrigerant Recovery Certification preferred.

Special Skills, Knowledge and Abilities

• Questions, clarifies, and provides explanations as needed.
• Checks documents and reports for clarity and accuracy.
• Seeks and provides information within and outside team in a timely manner.
• Addresses problems in a structured, logical approach.
• Asks for guidance and tries out new ideas when changes in approach are required.
• Adapts quickly and positively; learns from mistakes.
• Plans around multiple tasks and priorities well within own work.
• Is able to cope with unexpected changes in routine and delivers planned outcomes on time.
• Escalates issues/problems and seeks support in a timely manner.
• Seeks to understand customer needs by asking clarifying questions.
• Solves routine customer problems effectively and seeks guidance, as needed for quick resolution of more complex issues.
• Exhibits basic grasp of facilities operations and maintenance processes, guidelines and regulations.
• Carries out standard tasks to support delivery within own area.
• Demonstrates physical fitness and is able to work in a stressful environment.

Physical Demands and Working Conditions

The employee is regularly required to stand; walk; sit; kneel, use hands to finger, handle, or feel; and talk or hear. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required include close vision, depth perception, and ability to adjust focus. The employee must move about the work space to access work surface and shelves, cabinets, drawers, and equipment that are at, below or above the work surface. An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.