COORD - NURSING ADMINISTRATION

The Milieu Specialist provides therapeutic milieu management training and monitoring of the hospital units. Milieu management includes program content and philosophy, patient management training, environmental management, and staff competency.

Duties and Responsibilities

• Assists with monitoring new employees during the orientation period in conjunction with the Nurse Managers.
• Work closely with nursing in providing safety and milieu management.
• Responsible with patient harm reduction, verbal de-escalation and Crisis Prevention Intervention (CPI) practice and training; to assure staff and patients' safety.
• Works collaboratively with staff, charge nurses, house supervisors and other leaders to address patient safety issues related to the milieu.
• Ensures program schedules are followed, provides role modeling on managing patients with diagnosis of psychosis/aggression, trains employees and implements changes to Milieu.
• Will be responsible to float to all units in the Hospital.
• Performs assessments and recommendations related to therapeutic milieu management.
• Assist in providing appropriate activities for patients.
• Assist in group and individual training to facility staff on milieu management, and related topics through formal training sessions and mentoring direct care staff in the patient care areas.
• Assists in coordination with nursing leadership regarding implementation of milieu management best practices.
• Provides orientation and ongoing education/training for clinical staff and leadership as needed.
• Rounds units and reports any problem areas to nursing leadership.
• Assists House Supervisor as needed.
• Maintains regular communication with nursing leadership regarding any therapeutic milieu issues.
• Assists in providing oversight and coordination for assigned special projects.
• Demonstrates knowledge, comprehension, and compliance with all state and federal laws, rules and regulations, and agency policies and procedures, as well as the ability to enforce them.
• Attends and participates in staff meetings, required in-services, agency process improvement activities and other meetings as requested.
• Utilizes material, equipment, and time in a safe, beneficial, and cost-effective manner.
• Organizes workload to complete responsibilities in an appropriate and timely manner.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of personal hygiene training techniques.
• Knowledge of all code procedures.
• Knowledge of psychiatric care techniques.
• Knowledge of assaultive behavior management techniques.
• Knowledge of admitting procedures.
• Knowledge of P.I.E. (problem, intervention, evaluation) charting.
• Skill in organizing and prioritizing workloads to meet deadlines.
• Skill in telephone etiquette and paging procedures.
• Effective oral and written communication skills.
• Ability to communicate effectively with patients and co-workers.
• Ability to adhere to safety policies and procedures.
• Ability to maintain confidentiality of information.
• Ability to work as a team player.
• Ability to demonstrate tact, resourcefulness, patience and dedication.
• Ability to accept direction and adhere to policies and procedures.
• Ability to recognize the importance of adapting to the various patient age groups (adolescent, adult and geriatric).
• Ability to participate in all aspects of patient care.
• Ability to work in a fast-paced environment.
• Ability to react calmly and effectively in emergency situations.
• Ability to operate a stethoscope competently.