Coordinator, Clinical Operations
Cogstate
Summary
Cogstate is seeking a Clinical Operations Coordinator, accountable for supporting the operational delivery of a variety of contracted services in a Clinical Trial. These services include Rater Training and Monitoring activities (training deployment, management, and in-study reporting/calibration), Clinician Network Management (ensuring quality and consistency across global clinical interviews), Data Management (opening and resolving data queries), and Scale Management (binder creation, translations, logistics & shipping).
Job description
The daily workload for the above functional areas will fluctuate throughout the life cycle of a Clinical Trial. The Clinical Operations Coordinator will be cross trained to support multiple functional areas, flexibly jumping in to assist study teams according to their changing bandwidth needs.
Key Responsibilities
- Work with study teams across a variety of functional areas to ease bandwidth strain on Coordinator responsibilities detailed below.
- Processing clinician/rater forms and documenting data via status trackers and ePortal/LMS training systems.
- Review and process submitted clinician/rater surveys and deploy applicable LMS training modules.
- Schedule 1:1 training video conferences between site raters and Cogstate Rater Services staff.
- Hardware shipment scheduling and documentation management.
- Documenting real time updates to applicable status trackers, coordinating high volume email correspondence, communicating status updates to clinicians/raters, electronic records filing.
- Point of contact for clinician/rater support questions.
- Direct communication with site coordinators at clinical settings, activity and communication tracking and general support throughout study.
- Interact with CRAs for site monitoring activities.
Requirements
- Bachelor's degree or 1+ years of related experience.
- Previous project management or administrative support experience preferable.
- Microsoft Office proficiency.
Requirements
- Bachelor's degree or 1+ years of related experience
- Previous project management or administrative support experience preferable
- Microsoft Office proficiency
Benefits
- Short-term incentive bonus
- 401(k) Matching
- Health, Dental & Vision
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Life Insurance
- 20 Days Vacation
- 10 Days Personal Leave
- 10 Paid Public Holidays
- Flexible Spending Accounts
- Learning & Development
Company overview
Cogstate is a global neuroscience technology company specializing in cognitive measurement solutions for clinical research and healthcare. Founded in 1999, the company has established itself as a leader in digital cognitive assessment, combining cognitive science expertise with operational excellence and digital innovations. For over two decades, Cogstate has supported biopharmaceutical companies and academic institutions in their research needs while also serving the clinical care requirements of physicians and individuals worldwide. The company develops easy-to-use digital tests that provide rapid, reliable, and scientifically validated results, offering solutions that support the highest fidelity measurements possible. Cogstate's technology is particularly focused on neurodegenerative diseases including Alzheimer's disease, dementia, Parkinson's disease, and multiple sclerosis, as well as rare diseases and central nervous system disorders. With offices in Melbourne, New Haven, and London, the company operates as a fully remote organization, providing flexible work arrangements while maintaining global collaboration. Cogstate's mission is to democratize cognitive health by radically simplifying how cognitive function is measured and monitored.