Coronary Principal Clinical Specialist - Bakersfield, CA

Position Description

Provide technical, educational and sales support to assist the district in meeting assigned Coronary Renal Denervation (CRDN) sales and customer service objectives with a heavy emphasis on supporting CathWorks FFRangio. This position will be the customer's first line contact for the CRDN daily operations at assigned accounts.

This position is a field-based and regional role. Must be able to travel up to 70% of the time within regions.

Position Responsibilities

• Sales Support for CRDN business units and assist with the implementation of the sales strategy of the remaining CRDN business units.
• Support the regional CRDN sales strategy as set forth by the National Sales Director; work with sales representatives and managers of all business units to achieve business plans.
• Represent Medtronic during procedures and implants of products to provide troubleshooting and other technical assistance.
• Receive technical inquiries by telephone and research solutions to questions or problems.
• Educate and train physicians, hospital personnel and office staff on technical matters relating to our products through one-on-one training sessions, in-service education programs, and seminars/symposiums.
• Assist DM, CSM and in-house training department in educating/training new Clinical Specialists and sales representatives.
• Provide training and resources for hospital staff to enable them to conduct training for their personnel (train the trainer).
• Complete necessary documentation and phone calls during/following cases; update sales representatives concerning cases.
• Serve as effective Medtronic representative to physicians and support staff regarding Medtronic products, service, and support.
• Maintain current knowledge regarding CRDN, Medtronic programs, products and services and competitive products.
• Maintain open, effective communication with all district personnel, customers, and other Medtronic employees.

Basic Qualifications

• High School Diploma and 11 years clinical or sales experience in healthcare OR
• Associate Degree and 9 years of clinical or sales experience in healthcare OR
• Bachelor's Degree and 7 years of clinical or sales experience in healthcare

Desired/Preferred Qualifications

• Relevant industry, healthcare, marketing, or medical education experience with focus on awareness and education or medical project management.
• Expertise with Microsoft Outlook, Excel, Word and PowerPoint and system tracking.
• Strong project management skills and experience coordinating and executing marketing programs.
• Excellent interpersonal, written, and verbal communication skills.
• Excellent work ethic.
• Thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
• Excellent customer service skills and problem resolution skills.
• Ability to effectively build and maintain positive relationships with peers and colleagues across organizational levels.

Physical Job Requirements

• Continuous verbal and written communication.
• Frequent 2-handed lifting of up to 40 lbs.
• Sitting, standing and/or walking for up to eight plus hours per day.
• Environmental exposures include eye protection, infectious disease and radiation.
• Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.
• Frequently required to use hands to finger, handle or feel objects, tools or controls.
• Ability to effectively use a mobile phone, PC, keyboard and mouse.
• Frequent bending/stooping, squatting and balance.
• Specific vision abilities required include close vision, distance vision, depth perception, and ability to adjust focus.
• Ability to travel extensively with ease.
• Must be able to drive approximately 80% of the time within assigned territory.
• Must have a valid driver's license and active vehicle insurance policy.