Coronary Senior Clinical Specialist - Birmingham, AL
Medtronic
Summary
Provide technical, educational and sales support to assist the district in meeting assigned Coronary sales and customer service objectives with a heavy emphasis on supporting CathWorks FFRangio.
Job description
Position Responsibilities
- Sales Support for business units and assist with the implementation of the sales strategy
- Support the regional sales strategy as set forth by the National Sales Director; work with sales representatives and managers of all business units to achieve business plans
- The Clinical Specialist Manager (CSM) and National Sales Director may include primary responsibility for sales if no other sales representative is assigned to the business unit
Technical Support
- Represent Medtronic during procedures and implants of products to provide troubleshooting and other technical assistance
- Receive technical inquiries by telephone
- Research solutions to questions or problems (e.g. product selection issues, technical questions about Medtronic products when appropriate)
Educational Support
- Educate and train physicians, hospital personnel and office staff on technical matters relating to our products and pacing through conducting and/or coordinating one-on-one training sessions, in-service education programs, seminars and/or outside symposiums
- Assist DM, CSM and in-house training department in educating/training new Clinical Specialists and sales representatives
- Provide training and resources for hospital staff to enable them to conduct training for their personnel (train the trainer)
Sales Support
- During/following cases: complete necessary documentation and phone calls (customer service)
- Update sales representatives concerning cases
- Immediately notify representatives regarding issues or problems requiring follow-up
- Serve as effective Medtronic representative to physicians and support staff regarding Medtronic products, service, and support
- Maintain current knowledge regarding CRDN, Medtronic programs, products and services and competitive products
- Maintain open, effective communication with all district personnel, customers, and other Medtronic employees
- Perform other related duties as assigned
Requirements
- High School Diploma and a minimum 8 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science, or computing
- OR Associate degree and a minimum 6 years of work experience
- OR Bachelor's Degree and 4 years of experience
- Must have a valid driver's license and active vehicle insurance policy
- Ability to travel up to 70% of the time within regions
- Must be able to drive approximately 80% of the time within assigned territory
- Frequent 2-handed lifting of up to 40 lbs
- Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.
- Environmental exposure to infectious disease and radiation
Benefits
- Health, Dental & Vision Insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life Insurance
- Long-term Disability Leave
- Dependent Daycare Spending Account
- Tuition Assistance
- 401(k) Matching
- Paid Time Off
- Paid Holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Sales Incentive Plan
Company overview
Medtronic is a global healthcare technology leader and one of the world's largest medical device companies, founded in 1949 in Minneapolis, Minnesota. The company operates in over 150 countries and employs more than 90,000 people worldwide. Medtronic's mission is to alleviate pain, restore health, and extend life through innovative medical technologies. The company develops and manufactures devices and therapies to treat more than 70 health conditions, including cardiac devices, cranial and spine robotics, insulin pumps, surgical tools, patient monitoring systems, and more. With a rich history that began with the invention of the battery-powered pacemaker, Medtronic has grown into a diversified healthcare technology company with four main business units: Minimally Invasive Therapies Group, Diabetes Group, Restorative Therapies Group, and Cardiac and Vascular Group. The company's therapies help approximately 72 million people annually and represent a significant force in advancing medical technology to address some of humanity's most challenging health problems.