Coronary Senior Clinical Specialist - Tallahassee, FL

Position Responsibilities

• Sales Support for business units and assist with the implementation of the sales strategy
• Support the regional sales strategy as set forth by the National Sales Director; work with sales representatives and managers of all business units to achieve business plans
• May include primary responsibility for sales if no other sales representative is assigned to the business unit
• Represent Medtronic during procedures and implants of products to provide troubleshooting and other technical assistance
• Receive technical inquiries by telephone and research solutions to questions or problems
• Educate and train physicians, hospital personnel and office staff on technical matters relating to products through one-on-one training sessions, in-service education programs, seminars and/or outside symposiums
• Assist DM, CSM and in-house training department in educating/training new Clinical Specialists and sales representatives
• Provide training and resources for hospital staff to enable them to conduct training for their personnel (train the trainer)
• Complete necessary documentation and phone calls (customer service) during/following cases
• Update sales representatives concerning cases and immediately notify representatives regarding issues or problems requiring follow-up
• Serve as effective Medtronic representative to physicians and support staff regarding products, service, and support
• Maintain current knowledge regarding CRDN, Medtronic programs, products and services and competitive products
• Maintain open, effective communication with all district personnel, customers, and other Medtronic employees

Required Qualifications

• High School Diploma and a minimum 8 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science, or computing -OR-
• Associate degree and a minimum 6 years of work experience -OR-
• Bachelor's Degree and 4 years of experience

Preferred Qualifications

• Relevant industry, healthcare, marketing, or medical education experience with specific focus on awareness and education or medical project management
• Expertise with Microsoft Outlook, Excel, Word and PowerPoint and system tracking
• Strong project management skills and experience coordinating and executing marketing programs
• Excellent interpersonal, written, and verbal communication skills
• Excellent work ethic
• Thorough working knowledge of medical terminology, medical procedures, and the medical device industry
• Excellent customer service skills and problem resolution skills
• Ability to effectively build and maintain positive relationships with peers and colleagues across organizational levels

Physical Job Requirements

• Continuous verbal and written communication
• Frequent 2-handed lifting of up to 40 lbs.
• Sitting, standing and/or walking for up to eight plus hours per day
• Environmental exposures include eye protection, infectious disease and radiation
• Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.
• Frequently required to use hands to finger, handle or feel objects, tools or controls
• Ability to effectively use a mobile phone, PC, keyboard and mouse
• Frequent bending/stooping, squatting and balance
• Specific vision abilities including close vision, distance vision, depth perception, and ability to adjust focus
• Ability to travel extensively with ease
• Must be able to drive approximately 80% of the time within assigned territory
• Must have a valid driver's license and active vehicle insurance policy