Counselor Technician - Part Time - Overnights - Urgent Care Crisis Center
REDISCOVER
Summary
Join ReDiscover's Behavioral Health Urgent Care Clinic and be part of a mission-driven organization that's been transforming lives for over 50 years. As a non-profit community mental health center serving southeastern Jackson County, Missouri, we're passionate about helping individuals impacted by mental illness or substance use find hope, support, and healing.
Job description
About the Urgent Care Program
The Behavioral Health Urgent Care Clinic (BHUCC) is the first program of its kind in the Kansas City area that provides the community immediate, same-day access to psychiatric medication for mental health and substance use needs. Through a multi-disciplinary approach, the BHUCC team provides care to clients every day of the week, including evenings, weekends and holidays to meet the client's and community's needs.
What You'll Do
- Greets and welcomes clients, guests, and visitors to the facility in a professional, respectful, and courteous manner.
- Checks clients in upon arrival and maintains accurate and timely documentation in accordance with program procedures.
- Maintains cleanliness, organization, and overall presentation of the facility to promote a safe and welcoming environment for clients, guests, and staff.
- Develops and maintains positive working relationships with local community partners, including Emergency Medical Services (EMS) and law enforcement, and communicates with these partners as needed to support client and facility safety.
Schedule Requirements
- Part-time position, consisting of two (2) 12-hour shifts each week.
- Urgent Care operates seven (7) days per week and is open 24 hours a day; candidates must be available to work rotating weekends and holidays as needed.
Requirements
- High School Diploma or GED
- Working knowledge of mental illness and substance use disorders preferred
- Excellent customer service skills with a recovery focus
- Strong written, oral and interpersonal communication skills
- Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as the use of email
- Availability to work a full-time schedule; all new hires are required to attend a one-week ReDiscover orientation as part of the onboarding process
Company overview
REDISCOVER is a mental health care organization dedicated to providing comprehensive behavioral health services to individuals and communities. Operating within the mental health services sector, the company focuses on delivering evidence-based therapeutic interventions and support systems for those struggling with mental health challenges. While specific service details are limited, organizations like REDISCOVER typically offer a range of mental health services including individual counseling, group therapy, crisis intervention, and community outreach programs. The company's mission likely centers around helping individuals rediscover their mental well-being and achieve better psychological health outcomes. In the broader healthcare landscape, mental health service providers play a crucial role in addressing the growing need for accessible and effective mental health care, particularly as awareness and demand for these services continue to increase globally. REDISCOVER appears positioned within this important healthcare segment, contributing to the vital work of supporting mental wellness and recovery.