Cow Health Specialist (Territory: Indiana & Ohio)

Role Overview

The Cow Health Specialist (CHS) is the field-based technical and implementation lead responsible for the successful onboarding, training, cow-health support, and long-term adoption of Elanco solutions on-farm. This role serves as the critical bridge between account strategy and day-to-day execution, ensuring effective product implementation for long-term producer success. Operating at a mastery level of subject matter authority, the CHS acts as a multiplier of technical knowledge for the broader team, reinforcing customer confidence during the first 90 days of implementation and beyond. This role focuses on a prioritized segment of the Elanco portfolio, including but not limited to the bolus portfolio, parasiticides, insecticides, and nutritional health solutions (such as Dairy Relieve). While supporting Territory Account Managers (TAMs) and Strategic Account Managers (SAMs) on accounts, the CHS also takes primary ownership of the sales relationship for a designated segment of customers within the territory.

Your Responsibilities

• Portfolio Mastery & Field Leadership: Maintain expert-level knowledge and drive adoption of focused portfolio segments, specifically the bolus portfolio, parasiticides, insecticides, and nutritional health (Dairy Relieve). Serve as the primary field specialist focused on the adoption of Elanco solutions, acting as a technical multiplier for the account team and ensuring all on-farm activities align with established animal health protocols.
• Bridge Strategy to Execution: Act as the central connector between high-level account strategy and practical on-farm execution, translating business objectives into measurable health outcomes.
• Onboarding & Training: Lead comprehensive on-farm education and execution for focused Elanco products, working in close collaboration with the Territory Account Manager (TAM) or Strategic Account Manager (SAM) to ensure technical protocols are followed.
• Direct & Supportive Account Management: Independently lead and manage the sales relationship for a designated segment of dairy accounts (including smaller accounts when appropriate) and provide critical support to TAM-led accounts through implementation execution, follow-up, and technical reinforcement.
• 90-Day Implementation Excellence: Execute high-touch follow-up and protocol reinforcement during the critical first 90-day adoption period to strengthen customer confidence, minimize churn, and maximize animal health results.
• Retention & Customer Care Excellence: Drive long-term portfolio loyalty by achieving defined Customer Care Plan milestones—ensuring customers reach critical retention benchmarks through consistent on-farm technical reinforcement and support.
• Opportunity Identification: Utilize subject matter depth to help surface new opportunities within existing and prospective accounts, driving proactive growth and portfolio expansion.
• Channel Integration: Collaborate with distribution partners to identify growth opportunities and ensure seamless recurring fulfillment after the initial technical onboarding phase.
• Value Creation: Leverage deep on-farm presence to create practical value that extends beyond the immediate product sale, consulting on operational efficiency and animal wellbeing.

What You Need to Succeed (minimum qualifications)

• Education: Bachelor’s degree in Animal Science, Agriculture, Business, or a related field.
• Required Experience: 2+ years of experience in the dairy industry, with a strong emphasis on cow health, nutrition, or farm operations.
• Technical Expertise: Demonstrated authority in subject-matter enablement, troubleshooting, and protocol implementation.
• Communication: Strong presentation and education skills; ability to simplify complex technical data for diverse audiences (from health crews to farm owners).
• Collaborative Mindset: Proven ability to play as a "key account team member" in a matrixed environment (coordinating with TAMs, TCs, and SAMs).
• Qualified candidates must be legally authorized to be employed in the United States. Elanco Animal Health does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.
• Valid driver’s license and acceptable driving record

What Will Give You the Competitive Edge (preferred qualifications)

• Prioritization: Ability to manage different projects, which create customer value and drive business results.
• Analytical Skills: Ability to use farm data strategies to discover needs for follow-up evaluation and value confirmation.

Location & Expected Travel Percentage

Location: Field Based – United States. Travel: 80%. Territory Options: Indiana & Ohio.