Summary

MIND 24-7 is a specialized mental health care provider that offers round-the-clock urgent care services for individuals experiencing mental health crises. The company operates on a 24/7 basis, providing immediate access to mental health professionals, crisis intervention, and urgent psychiatric care. Their services are designed to bridge the gap between traditional outpatient mental health services and emergency room visits, offering a more appropriate and less stigmatizing environment for mental health emergencies. MIND 24-7 focuses on providing timely assessment, stabilization, and connection to ongoing care for patients experiencing acute mental health symptoms. The organization plays a critical role in the mental health care continuum by offering accessible, immediate care that can prevent escalation of mental health crises and reduce unnecessary emergency department utilization. Their model emphasizes patient-centered care, rapid response, and seamless integration with existing mental health treatment networks.

Job description

Your Role & Impact

Coordinate discharge planning and ongoing care for patients under psychiatric medication management.
Schedule follow-up appointments with outpatient psychiatric providers and therapists.
Support patient access to prescriptions, transportation, insurance coverage, and social services.
Communicate with pharmacies, families, guardians, and care teams to ensure continuity of care.
Document case management activities in the Electronic Health Record (EHR) system.
Participate in interdisciplinary team meetings and contribute to holistic care planning.

What We're Looking For

Associate's or Bachelor's degree in healthcare, behavioral health, human services, or related field preferred.
1-2 years of experience in case management, care coordination, or behavioral health services.
Level 1 Fingerprint Clearance Card (or ability to obtain upon hire).
Strong communication, time management, and organizational skills.
Familiarity with EHR systems and HIPAA compliance.
Bilingual (English/Spanish) is a plus.

Requirements

Associate's or Bachelor's degree in healthcare, behavioral health, human services, or related field preferred
1-2 years of experience in case management, care coordination, or behavioral health services
Level 1 Fingerprint Clearance Card (or ability to obtain upon hire)
Strong communication, time management, and organizational skills
Familiarity with EHR systems and HIPAA compliance
Bilingual (English/Spanish) is a plus

Benefits

Medical, Dental & Vision
Life Insurance
Disability Insurance
401(k) Plan
Paid Time Off

Company overview

MIND 24-7 is a specialized mental health care provider that offers round-the-clock urgent care services for individuals experiencing mental health crises. The company operates on a 24/7 basis, providing immediate access to mental health professionals, crisis intervention, and urgent psychiatric care. Their services are designed to bridge the gap between traditional outpatient mental health services and emergency room visits, offering a more appropriate and less stigmatizing environment for mental health emergencies. MIND 24-7 focuses on providing timely assessment, stabilization, and connection to ongoing care for patients experiencing acute mental health symptoms. The organization plays a critical role in the mental health care continuum by offering accessible, immediate care that can prevent escalation of mental health crises and reduce unnecessary emergency department utilization. Their model emphasizes patient-centered care, rapid response, and seamless integration with existing mental health treatment networks.