Crisis Clinician - Children, Youth & Family Mobile Crisis Team - Mon-Fri 9PM-5:30AM

Essential Duties and Responsibilities

• Provide initial and follow-up phone triage, assessment, and de-escalation services for individuals who are in an emotional or behavioral health crisis, including those referred for Involuntary Treatment Act (ITA) services.
• Provide crisis and hospital diversion services to youth, adults, and families in a behavioral health crisis and facilitate use of/access to crisis hospital diversion resources.
• Provide referral services to individuals requesting assistance or 3rd party referral sources to provide community stabilization and diversion services to the identified individual in crisis, including linkage to a Designated Crisis Responder (DCR).
• Complete risk assessments to determine if the person is at risk for suicide and/or homicide, and staff the results of the assessment with a supervisor or clinician II to ensure the person’s safety and the safety of others.
• Provide initial and follow-up phone and face-to-face assessments for individuals who are at risk.
• Create or further develop recovery plans and on-going support to promote stabilization plans with the individual’s support network.
• In collaboration with clients and their support network, develop stabilization and safety plans that are reviewed with a Clinician II or supervisor.
• Complete comprehensive documentation which supports the safety plan as indicated.
• Possess an in-depth knowledge of community resources and ability to access resources to support and address client needs.
• Follow up on referrals made regarding at risk/high risk individuals to ensure stabilization and/or services obtained.
• Maintain working relationships with the courts, attorneys, providers, police and sheriff's deputies, jail staff, clinical and administrative persons at inpatient psychiatric facilities throughout the state, staff of other agencies, advocates and consumer groups and citizens.
• Participate in Peer Review, supervision, in-center educational and administrative meetings as directed.
• Maintain client records and all other required documentation in a timely and confidential manner, in accordance with agency policies and practices.
• Assist non-Medicaid individuals to access Medicaid as appropriate.
• Provide case management and wrap-around services as needed.
• Assist clients in obtaining basic needs such as emergency housing/shelter services, financial assistance, medical services, medications, and other resources that will help them maintain stability in the community.
• Provide coaching, advocacy, information and referral, linkage and coordination with resources, and ongoing support.

Knowledge, Skills & Abilities

• Strong engagement and customer service skills, empathy, ability to remain calm, professional, and clear headed during escalated situations.
• Knowledge and skills in working with individuals with mental health and/or substance use disorders.
• Knowledge of or ability to gain knowledge of all WAC and RCW requirements for Crisis and Involuntary Treatment Services.
• Ability to communicate and engage effectively with individuals of varied backgrounds, trauma experiences, cultures, education level, and socio-economic status.
• Ability to manage 10 to 20 active cases.
• Demonstrate evidence of critical thinking, decision-making ability, problem-solving skills and ability to work autonomously.