Crisis Clinician - Mobile Rapid Response Crisis Team-SUN-WED 12PM-10:30PM

Essential Duties and Responsibilities

• Provide initial and follow-up phone triage, assessment, and de-escalation services for individuals in an emotional or behavioral health crisis, including those referred for Involuntary Treatment Act (ITA) services.
• Provide crisis and hospital diversion services to youth, adults, and families in a behavioral health crisis and facilitate access to crisis hospital diversion resources.
• Provide referral services to individuals requesting assistance or 3rd party referral sources to provide community stabilization and diversion services, including linkage to a Designated Crisis Responder (DCR).
• Complete risk assessments to determine if the person is at risk for suicide and/or homicide, and staff the results with a supervisor or clinician II.
• Work in collaboration with the Mobile Dispatch Unit to ensure case response meets contract requirements.
• Provide initial and follow-up phone and face-to-face assessments for individuals who are at risk.
• Create or further develop recovery plans and ongoing support to promote stabilization plans with the individual's support network.
• Refer individuals who are eligible to Trueblood forensic programs, as appropriate.
• Develop stabilization and safety plans in collaboration with clients and their support network, reviewed with a Clinician II or supervisor.
• Complete comprehensive documentation which supports the safety plan.
• Possess an in-depth knowledge of community resources and ability to access resources to support and address client needs.
• Follow up on referrals made regarding at risk/high risk individuals to ensure stabilization and/or services obtained.
• Maintain working relationships with the courts, attorneys, providers, police and sheriff's deputies, jail staff, clinical and administrative persons at inpatient psychiatric facilities, staff of other agencies, advocates and consumer groups and citizens.
• Participate in Peer Review, supervision, in-center educational and administrative meetings as directed.
• Maintain client records and all other required documentation in a timely and confidential manner.
• Assist non-Medicaid individuals to access Medicaid as appropriate.
• Provide case management and wrap-around services as needed.
• Assist clients in obtaining basic needs such as emergency housing/shelter services, financial assistance, medical services, medications, and other resources.
• Provide coaching, advocacy, information and referral, linkage and coordination with resources, and ongoing support.
• Travel to see clients in the community and between work sites via FBH owned vehicles and/or personal vehicle.

Qualifications

Required: Bachelor's degree in behavioral health related field. Must apply for a Counselor Agency Affiliated – Registered credential from the WA State Department of Health within 30 days of hire. Must have an unrestricted and valid driver's license, be able to pass a motor vehicle screening and driving test, have active car insurance, and be willing to use their personal vehicle in the course of work.

Preferred: Two years of experience working with psychiatrically impaired populations.

Knowledge, Skills & Abilities

• Strong engagement and customer service skills, empathy, ability to remain calm, professional, and clear headed during escalated situations.
• Knowledge and skills in working with individuals with mental health and/or substance use disorders.
• Knowledge of or ability to gain knowledge of all WAC and RCW requirements for Crisis and Involuntary Treatment Services.
• Ability to communicate and engage effectively with individuals of varied backgrounds, trauma experiences, cultures, education level, and socio-economic status.
• Ability to manage 10 to 20 active cases.
• Demonstrate evidence of critical thinking, decision-making ability, problem-solving skills and ability to work autonomously.