Crisis Intervention Officer
UnityPoint Health
Summary
The Security Officer I/Safety Tech is responsible for providing services that seek to create a safe and secure environment for their assigned departments. Security Officer 1 undertakes activities designed to identify, deter, abate, or correct situations; both routine and emergent that are within the scope of responsibility for the hospital as they occur. Assists with individual needs, assists in maintaining a therapeutic, safe environment; observes, reports, and records patient's behavior. Provides basic care and oversees the safety and security of patients under the supervision of the medical team. Performs basic assessments. Makes trained observations and reports to the health team or designated member.
Job description
Responsibilities
- De-escalate patients that are behaviorally escalated.
- Provide appropriate interventions, which may include physical interventions, in a violent situation.
- Respond to Security Assistance Needed and Behavioral Health Emergencies by screening patients prior to admission.
- Provide a safe environment to the patients and departments that are assigned. This may be within a secure unit, an emergency department, and/or an in-patient medical unit. Includes the screening of visitors before entry into behavioral health, patient rooms, and facility for unauthorized and unsafe items that may be harmful to patients, visitors, and team members.
- Provide personal assistance, medical attention, emotional support, or other personal care to patients and their visitors.
- Evaluate/assess patient's current condition and mental state frequently, elevating concerns to nursing staff as appropriate for intervention. This includes doing 15/60minute patient rounding.
Qualifications
Education: High school diploma required. Post-secondary education in counseling, therapy, or psychology preferred.
Experience: 1-3 years working in a related field preferred.
Requirements
- High school diploma required
- Post-secondary education in counseling, therapy, or psychology preferred
- 1-3 years working in a related field preferred
Benefits
- Paid time off
- Parental leave
- 401(k) Matching
- Employee recognition program
- Dental insurance
- Health insurance
- Paid holidays
- Short-term disability
- Long-term disability
- Pet insurance
- Daily Pay
- Tuition reimbursement
- Adoption assistance
Company overview
UnityPoint Health is a leading integrated non-profit health system serving communities across Iowa, western Illinois, and southern Wisconsin. As the nation's 13th largest nonprofit health system and fourth largest nondenominational health system in America, UnityPoint Health operates a comprehensive network of 18 regional hospitals, 17 community network hospitals, and over 400 clinics and healthcare facilities. The organization provides a full spectrum of healthcare services including primary care, specialty care, emergency services, surgical procedures, maternity care, cancer treatment, heart care, and home health services. Each year, UnityPoint Health serves nearly 8 million patient visits, performs approximately 100,000 surgeries, and delivers more than 20,000 babies. With more than 29,000 team members, the health system is recognized for its coordinated care approach, shared electronic medical record system, and commitment to making healthcare easier and more personal for patients. UnityPoint Health has been consistently recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for four consecutive years, reflecting its strong organizational culture and commitment to team member development.