Crisis Intervention Specialist
Chestnut Health Systems
Summary
We are seeking a compassionate and skilled Crisis Intervention Specialist to join our team. This full-time evening position will work throughout Madison, Greene, Calhoun, Jersey, Macoupin, Montgomery, and Bond Counties. This role is essential in supporting individuals during moments of emotional crisis, promoting recovery through trauma-informed care, and connecting people to vital community resources. Preference will be given to applicants who live within these counties.
Job description
Overview
We are seeking a compassionate and skilled Crisis Intervention Specialist to join our team. This full-time evening position will work throughout Madison, Greene, Calhoun, Jersey, Macoupin, Montgomery, and Bond Counties. This role is essential in supporting individuals during moments of emotional crisis, promoting recovery through trauma-informed care, and connecting people to vital community resources. Preference will be given to applicants who live within these counties.
This is a Full-Time position with Evening hours (3pm to 11:30pm).
Responsibilities
- Deliver crisis intervention services, including assessments, safety planning, and referrals.
- Complete documentation promptly—100% of assessments and safety plans at time of service; 80% of progress notes within 24 hours.
- Support individuals through court-ordered assessments, group services (e.g., anger management, parenting), and case management.
- Use recovery-oriented language and practices that emphasize hope, empowerment, and self-direction.
- Collaborate with hospitals, law enforcement, and natural support systems to maintain strong community relationships.
- Participate in staff meetings, trainings, and supervision sessions.
- Provide after-hours crisis support as assigned.
- Maintain confidentiality and uphold the organization's standards for customer service excellence.
Qualifications
- High school diploma or equivalent and five years' supervised mental health experience
- Or a bachelor's degree in counseling, social work, education, psychology or related human service field
- Or a bachelor's degree in any other field with 2 years' supervised clinical experience in a mental health setting
- Or a certificate of psychiatric rehabilitation from a DHS-approved program plus a high school diploma or equivalent and 2 years' experience in providing mental health services
- Or a Certified Recovery Support Specialist (CRSS) in good standing with the State of Illinois
- Valid driver's license, private auto insurance, and insurability
- Proficiency in MS Word, Excel, Outlook, Adobe Acrobat, and electronic medical records (EMR)
Requirements
- High school diploma or equivalent and five years' supervised mental health experience
- Or a bachelor's degree in counseling, social work, education, psychology or related human service field
- Or a bachelor's degree in any other field with 2 years' supervised clinical experience in a mental health setting
- Or a certificate of psychiatric rehabilitation from a DHS-approved program plus a high school diploma or equivalent and 2 years' experience in providing mental health services
- Or a Certified Recovery Support Specialist (CRSS) in good standing with the State of Illinois
- Valid driver's license, private auto insurance, and insurability
- Proficiency in MS Word, Excel, Outlook, Adobe Acrobat, and electronic medical records (EMR)
Company overview
Chestnut Health Systems is a comprehensive not-for-profit healthcare organization founded in 1973 that provides integrated behavioral health and primary care services across Illinois and Missouri. As a Certified Community Behavioral Health Clinic (CCBHC), the organization delivers a wide range of services including mental health counseling, substance use treatment and recovery programs, primary medical care, dental services, housing assistance, and crisis intervention. With over 750 employees, Chestnut operates multiple locations and serves diverse communities through evidence-based treatment approaches. The organization is accredited by The Joint Commission and has established itself as a leader in researching evidence-based behavioral health treatments through its Lighthouse Institute. Chestnut's integrated care model connects physical and behavioral health services, offering whole-person care regardless of patients' ability to pay through sliding fee scales and insurance acceptance. In 2024 alone, the organization treated over 13,600 behavioral health clients, provided primary care to nearly 10,000 patients, and answered more than 305,000 calls for assistance.