Crisis Outreach Professional (DCR)
COMPREHENSIVE HEALTHCARE
Summary
Crisis Outreach Professionals are part of our 24-hour Acute Care team, which provides intervention and support to individuals who are experiencing a mental health or substance use crisis. They take calls requesting crisis services and travel out in the community to provide crisis assessments, determine what level of treatment is needed to stabilize the situation, and make arrangements for hospital placements or outpatient treatment as appropriate. The goal is to stabilize the crisis using the least restrictive setting possible, while still ensuring the safety of the individual in crisis as well as the community. This role requires working closely with emergency responders, law enforcement, Comprehensive staff, and other community partners to coordinate care. The Crisis Outreach Professional position offers the opportunity to work both collaboratively and independently, have significantly varied workdays, and use creativity to resolve problems.
Job description
Schedule
Rotating Schedule - Full Time
Crisis Outreach Professional duties may include:
- receiving calls for crisis services from individuals, law enforcement, medical facilities, & service providers and responding in the community to assess individuals for safety and gather information
- determining the least restrictive environment for crisis resolution and stabilization for the client
- arranging client placements for voluntary and involuntary hospitalization or detox services, when necessary
- communicating with Comprehensive treatment teams about clients who have had crisis contact and participating in safety planning
- completing extensive clinical & legal documentation for each call taken during the workday
Requirements
- Master's degree in social work, counseling, or related field
- Two years of prior experience providing behavioral health treatment is preferred
- Must be eligible for designation as Designated Crisis Responder
- Must be eligible for a credential with the Dept of Health that designates Mental Health Professional status
- Must have valid driver's license, vehicle liability insurance, and a safe driving record
- In compliance with state and federal law, Comprehensive Healthcare requires all candidates to complete a post-offer, pre-employment drug screen and background check
Benefits
- Hiring Bonus
- Training And Development
- Career Advancement Opportunities
- Regular Training, Supervision, And Consultation
- Clinical Supervision Toward Licensure
- Healthcare Coverage
- Vacation Leave
- Paid Holidays
- Sick Leave
- Employee Assistance Program
- Employer-Funded Retirement Plan
- Retirement Investment Matching
- Life Insurance
- Disability Insurance
- Tuition Reimbursement
- Student Loan Repayment Assistance
Company overview
Comprehensive Healthcare is a leading mental health care services organization dedicated to providing integrated behavioral health solutions to communities. The organization specializes in delivering a wide range of mental health services including outpatient counseling, crisis intervention, substance abuse treatment, and psychiatric care. With a patient-centered approach, Comprehensive Healthcare focuses on creating accessible treatment programs that address the diverse needs of individuals across different age groups and backgrounds. The organization employs evidence-based practices and multidisciplinary teams of licensed professionals including psychiatrists, psychologists, therapists, and social workers. Their services typically encompass individual and group therapy, medication management, case management, and community-based support programs. As a comprehensive mental health provider, they play a crucial role in addressing the growing demand for behavioral health services while promoting mental wellness and recovery through coordinated care models. The organization operates with a mission to reduce stigma around mental health issues and improve overall community wellbeing through education, prevention, and treatment services.