Crisis Specialist CCBHC
Centerstone
Summary
Responsible for providing face to face, phone, and telehealth crisis response and assessment services to those individuals who are experiencing any mental health crisis. Provides support and linkage to other area resources with follow up services to individuals in crisis and their families. Represents Centerstone in a professional manner when interacting with external entities. This is a 2nd shift role.
Job description
Summary of Position
Responsible for providing face to face, phone, and telehealth crisis response and assessment services to those individuals who are experiencing any mental health crisis. Provides support and linkage to other area resources with follow up services to individuals in crisis and their families. Represents Centerstone in a professional manner when interacting with external entities. This is a 2nd shift role.
Essential Duties & Responsibilities
- Provide coverage of crisis service beyond scheduled work hour/shifts and as assigned by crisis service supervisor.
- Maintain accurate records of all contacts and enter all data in a timely manner.
- Client's follow-up needs are documented for Team follow-up.
- Deescalates crisis situations as needed.
- Thorough assessment of risk of harm to self or others is clearly documented and plan to assure safety is thorough and feasible.
- Make appropriate referrals for least restrictive treatment possible to ensure psychiatric needs are being met as evidenced by documentation.
- Clinician makes every effort to respond to calls promptly.
- Creates an atmosphere of cooperation with Centerstone departments, community agencies, mental health consumers, and the public at large.
- Attend all team meetings, clinical supervision and completes online trainings as required.
Knowledge, Skills & Abilities
- Effectively communicate via written, verbal, in person and virtual methods.
- Demonstrate knowledge and competency in the utilization of Centerstone programs and other community resources.
- Knowledge of crisis intervention skills.
Qualifications
Education: Bachelor's degree required. Experience equivalency may be considered in place of education.
Experience: Two years of related work or related college experience regarding substance use, recovery, crisis work, social work, or social services field preferred.
Certification/Licensure: N/A
Requirements
- Bachelor's degree required
- Experience equivalency may be considered in place of education
- Two years of related work or related college experience regarding substance use, recovery, crisis work, social work, or social services field preferred
- Knowledge of crisis intervention skills
- Effectively communicate via written, verbal, in person and virtual methods
Benefits
- Medical, Dental & Vision
- Flexible Spending Accounts
- Health Savings Accounts
- 403b retirement plan
- Paid time off
- Paid holidays
- AD&D Insurance
- Life Insurance
- Long Term Disability
- Continuing education opportunities
- Employee Assistance Program
Company overview
Centerstone is one of the nation's largest nonprofit behavioral healthcare organizations, providing comprehensive mental health and substance use disorder services across multiple states. Founded as a 501(c)(3) organization, Centerstone operates as a leading healthcare provider specializing in behavioral health treatment, addiction recovery, and crisis intervention services. The organization serves over 250,000 individuals annually through a network of facilities in Florida, Illinois, Indiana, Kentucky, and Tennessee. Centerstone offers a full continuum of care including outpatient therapy, inpatient treatment, residential services, crisis management, counseling, housing support, and specialized programs for veterans, children, and families. Following its historic merger with Brightli in 2025, the organization now employs more than 10,000 professionals including psychiatrists, psychologists, master's-level clinicians, social workers, and support staff. Centerstone's innovative approach includes the Centerstone Institute, which focuses on clinical research, evidence-based practice implementation, and quality improvement initiatives. The organization is recognized for its commitment to underserved populations and its development of the first known simulation training center for community-based behavioral health clinicians.