CRM Field Clinical Representative - Harrisonburg, VA
Boston Scientific
Summary
At Boston Scientific, we're advancing the future of cardiac care. As part of our Cardiac Rhythm Management (CRM) division, you'll contribute to life-saving innovations that treat irregular heart rhythms, heart failure, and help prevent sudden cardiac arrest. Our mission is to improve patient outcomes and quality of life through less-invasive, cutting-edge therapies—including implantable cardioverter defibrillators (ICDs), insertable cardiac monitorization systems (ICMs), and cardiac resynchronization therapy (CRTs).
Job description
In this dynamic and patient-centered role, you will be a key clinical and commercial contributor—supporting our technologies through hands-on education, sales support, and expert clinical guidance. You'll cover a defined territory, collaborating closely with hospitals and healthcare providers to ensure best-in-class outcomes and to drive the adoption of our innovative CRM solutions.
Your responsibilities will include:
- Serving as the primary clinical expert during device implants, patient follow-ups, programming, and troubleshooting
- Delivering impactful education and training to healthcare professionals on product use and clinical benefits
- Attending procedures in hospital labs and operating rooms to support optimal patient outcomes
- Building strong relationships with physicians, nurses, and key hospital staff to foster trust and drive engagement
- Resolving customer needs efficiently, collaborating cross-functionally to ensure patient and clinician satisfaction
- Managing product inventory according to company guidelines, ensuring readiness and availability
- Participating in a rotational 24/7 on-call schedule to support patients and clinicians in real time
Required qualifications:
- Minimum of a bachelor's degree or equivalent technical work experience will be considered.
- Minimum of 0–2 years' professional work experience.
- Ability and willingness to participate in a rotating 24/7 on-call schedule, including nights, weekends, and holidays.
Preferred qualifications:
- Candidates should have proven experience in an Electrophysiology (EP) lab, cardiac device clinic, or Cardiac Catheterization (Cath) lab.
- A solid background in medical device sales, clinical education, or clinical research is required.
- Individuals must demonstrate strong initiative and accountability, with a consistent track record of achieving objectives independently and in team-based environments.
- Exceptional communication skills are essential, with the ability to clearly articulate complex therapies and technologies to diverse clinical audiences.
- A deep commitment to innovation, patient care, and cross-functional collaboration in a dynamic, fast-paced environment is expected.
Requirements
- Minimum of a bachelor's degree or equivalent technical work experience
- Minimum of 0–2 years' professional work experience
- Ability and willingness to participate in a rotating 24/7 on-call schedule, including nights, weekends, and holidays
- Proven experience in an Electrophysiology (EP) lab, cardiac device clinic, or Cardiac Catheterization (Cath) lab
- Background in medical device sales, clinical education, or clinical research
- Strong initiative and accountability
- Exceptional communication skills
- Commitment to innovation, patient care, and cross-functional collaboration
Benefits
- Health Insurance
- Variable Compensation
- Sales Incentive Compensation Plan
Company overview
Boston Scientific Corporation is a global leader in the development, manufacturing, and marketing of minimally invasive medical devices used in interventional medical specialties. Founded in 1979 and headquartered in Marlborough, Massachusetts, the company focuses on transforming patient lives through innovative medical solutions across a wide range of therapeutic areas including cardiology, endoscopy, urology, pulmonology, and neuromodulation. With approximately 53,000 employees worldwide and operations in 40 countries, Boston Scientific serves over 44 million patients annually. The company invests heavily in research and development, allocating $1.6 billion to R&D in 2024, and maintains a strong commitment to quality, patient safety, and meaningful innovation. Boston Scientific's product portfolio includes advanced technologies such as cardiac rhythm management devices, coronary stents, ablation systems, endoscopy equipment, and neuromodulation therapies, all designed to improve patient outcomes and quality of life through less invasive treatment options.