Summary

The CUA Case Management Supervisor leads and supports a team of case managers, placing strong emphasis on coaching, mentoring, and professional development to enhance the quality of services provided to children, youth, and families. This role ensures that case managers are equipped with the skills, resources, and guidance necessary to meet performance expectations, achieve compliance with Net Community Care (NCC) policies as well as city, state, and federal regulations, and uphold the organization's mission.

Job description

Summary

The CUA Case Management Supervisor leads and supports a team of case managers, placing strong emphasis on coaching, mentoring, and professional development to enhance the quality of services provided to children, youth, and families. This role ensures that case managers are equipped with the skills, resources, and guidance necessary to meet performance expectations, achieve compliance with Net Community Care (NCC) policies as well as city, state, and federal regulations, and uphold the organization's mission.

The Case Management Supervisor is accountable for maintaining operational and financial responsibility for the unit, ensuring that resources are managed effectively and that expenditures align with program goals and fiscal guidelines. The Supervisor also fosters a collaborative environment, guiding staff in problem-solving, aligning practices with policies, and ensuring that all actions support positive outcomes for families, partner agencies, and community stakeholders to strengthen service delivery and promote accountability. Work is performed under the general supervision of the CUA Case Management Director.

Qualifications

At least three years of supervisory experience in social work, preferably within child welfare.
At least three years of direct social work experience, including at least one year at a full-performance level in child welfare.
Completion of a master's degree program in social work from an accredited college or university.

Work Environment

Office setting is in a healthcare and child welfare serving facility which has business management functions as well as clinical program space. Attending meetings in community setting including families homes, schools and other community agencies is required.

Requirements

At least three years of supervisory experience in social work, preferably within child welfare.
At least three years of direct social work experience, including at least one year at a full-performance level in child welfare.
Completion of a master's degree program in social work from an accredited college or university.

Company overview

Northeast Treatment Center is a comprehensive behavioral healthcare provider specializing in mental health and substance abuse treatment services. Operating primarily in the Philadelphia region, the organization offers a range of therapeutic interventions and support programs designed to address various mental health conditions and addiction disorders. Their services typically include outpatient counseling, intensive outpatient programs, medication-assisted treatment, and specialized care for co-occurring disorders. As a community-focused healthcare provider, Northeast Treatment Center plays a vital role in addressing the behavioral health needs of the local population, providing accessible treatment options and supporting individuals on their recovery journeys. The center employs licensed clinicians, therapists, and medical professionals who deliver evidence-based treatments while maintaining a patient-centered approach to care. Their commitment to improving mental wellness and supporting addiction recovery makes them an important resource in the regional healthcare ecosystem.