Customer Service Representative II
UHS
Summary
Monday-Friday 8:00AM-4:30PM IN-OFFICE POSITION
Job description
Job Description: Customer Service Representative II
Monday-Friday 8:00AM-4:30PM IN-OFFICE POSITION
The Customer Service Representative II completes agency reports, attorney requests, assigned workstations, and ATBs accurately. This role works with charity and attorney departments, resolving all issues relating to patient accounts, forwarding accounts to correct departments for account follow-up or updates.
Qualifications
Experience: 2+ years medical contracts and claims experience.
Education: High School or equivalent.
Requirements
- Experience in hospital acute care payer contracts and explanation of benefits.
- Articulate with medical insurance terminology.
- Strong attention to detail, analytical and critical thinking.
- Strong Microsoft Office (Excel and Word) and 10-key data entry skills.
Requirements
- 2+ years medical contracts and claims experience
- High School diploma or equivalent
- Experience in hospital acute care payer contracts and explanation of benefits
- Articulate with medical insurance terminology
- Strong attention to detail, analytical and critical thinking
- Strong Microsoft Office (Excel and Word) and 10-key data entry skills
Benefits
- Medical, Dental & Vision
- Prescription Drug Plan
- 401(k) Matching
- Career Training
- Professional Development
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.