Data Entry Clerk - Billing II
Quest Diagnostics
Summary
Required Qualifications:
Job description
Responsibilities
- Research, obtains and enters missing information/demographics for completion of accessions.
- Conducts data entry for completion of accessions.
- Demonstrates competency in eligibility, billing and receivable systems and associated applications.
- Informs customers of billing problems/issue findings and resolutions as appropriate.
- Handles sensitive client and patient interactions.
- Maintains timely, accurate documentation for all appropriate transactions.
- Reports problems, and errors to management including PHI breaches.
- Ability to work independently and as part of a team.
- Meets the performance goals established for the position in the areas of efficiency, accuracy, quality, patient and client satisfaction and attendance.
- Other duties and tasks as required/cross functional training.
Qualifications
Required Qualifications:
- High School Diploma; GED or equivalent work experience.
- Demonstrated ability in using computer and Windows PC applications, which includes strong keyboard and navigation skills, troubleshooting issues and learning new computer programs.
- Maintain Compliance and HIPAA standards at all times.
- Meet or exceed daily production standards.
- Meet or exceed daily quality standards.
- Consistent attendance with ability to meet work schedule including the required training period.
- Successful completion of the new hire training and demonstrated proficiency required.
Preferred Qualifications:
- Ability to type and maintain a keying average of 60 WPM.
- Ability to work overtime as needed based on departmental needs.
Soft Skills:
- Ability to work well with a fast-paced team and environment.
- Ability to adapt to changes.
- Ability to have Excellent communication skills, both verbal and written.
- Ability to multi-task.
Requirements
- High School Diploma; GED or equivalent work experience.
- Demonstrated ability in using computer and Windows PC applications, which includes strong keyboard and navigation skills, troubleshooting issues and learning new computer programs.
- Maintain Compliance and HIPAA standards at all times.
- Meet or exceed daily production standards.
- Meet or exceed daily quality standards.
- Consistent attendance with ability to meet work schedule including the required training period.
- Successful completion of the new hire training and demonstrated proficiency required.
- Ability to type and maintain a keying average of 60 WPM.
- Ability to work overtime as needed based on departmental needs.
- Ability to work well with a fast-paced team and environment.
- Ability to adapt to changes.
- Ability to have Excellent communication skills, both verbal and written.
- Ability to multi-task.
Benefits
- Medical, Dental & Vision
- Well-being programs
- Health assessment program
- Mental health program
- Vacation & Flex Time
- Paid holidays
- Financial coaching
- 401(k) Matching
- Roth IRA
- Employee stock purchase plan
- Life insurance
- Disability insurance
- Flexible Spending Accounts
- Matching gifts program
- Education assistance
- Career advancement opportunities
Company overview
Quest Diagnostics is a leading provider of diagnostic information services, operating one of the largest clinical laboratory networks in the United States. Founded in 1967 and headquartered in Secaucus, New Jersey, the company offers a comprehensive range of diagnostic testing services including routine blood tests, genetic testing, molecular diagnostics, and anatomic pathology. Quest serves approximately one-third of American adults and physicians annually through its network of approximately 2,250 patient service centers and extensive outreach operations. The company processes over 500,000 test requests daily, providing critical data that helps healthcare providers make informed decisions about patient care. Quest Diagnostics has been at the forefront of diagnostic innovation, developing advanced testing capabilities for cancer, cardiovascular disease, infectious diseases, and neurological disorders. The company plays a vital role in public health through its participation in disease surveillance and population health management initiatives.