Data Manager

Work Schedule

Monday – Friday, 8am – 5pm EST

Job Responsibilities

• Act as the primary data management contact for assigned clinical studies, partnering with clients from study start-up through database lock and study completion.
• Lead study start-up activities, including review of study requirements, establishment of documentation, and development of data transfer strategies.
• Collaborate with clients to define, develop, and finalize Data Transfer Specifications (DTS), ensuring accurate and efficient data integration.
• Provide expert guidance and recommendations to optimize data quality, reporting, and data transfer processes.
• Serve as a key liaison between Clinical Data Management and cross-functional teams including Project Management, Medical Affairs, Specimen Management, and other operational groups.
• Design, develop, test, and maintain data transfer formats and processes in accordance with client requirements, internal standards, and regulatory expectations.
• Oversee the delivery and validation of data transfers, ensuring quality, accuracy, and timely execution.
• Provide ongoing study support, including troubleshooting data issues, managing change requests, addressing client queries, and implementing study modifications.
• Coordinate data management activities supporting end-to-end data lock processes and study milestones.
• Participate in client meetings, audits, inspections, bid defenses, and other customer-facing activities as a Clinical Data Management representative.
• Support the evaluation and implementation of new client services, process improvements, and operational efficiencies.
• Maintain complete and audit-ready study documentation, records, and metrics in compliance with applicable procedures and regulatory requirements.
• Track study portfolios, workload, and productivity metrics to ensure effective delivery across assigned projects.
• Contribute to a collaborative team environment by sharing expertise, supporting colleagues, and providing backup coverage when needed.
• Continuously develop technical and industry knowledge through corporate, departmental, and sponsor-specific training programs.

Minimum Qualifications

• High School Diploma
• 2 or more years experience in data management with client facing responsibility

Preferred Qualifications

• BS/BA four-year degree/equivalent and 2-year equivalent Data Management experience or 2-year Associate degree/equivalent with 4 years Data Management experience and/or Leadership experience

Additional Job Standards

• Strong organizational, planning and critical-thinking skills.
• Well-polished, inclusive, and engaging communication skills (written and verbal).
• Strong negotiation skills to facilitate, guide, influence, and produce a unified approach within a global, cross-functional environment.
• Ability to handle multiple tasks in a timely and professional manner under demanding conditions.
• Ability to use standard Microsoft suite of software products.
• Conversant with databases and database terminology.
• Strong technical aptitude.
• Customer Service experience.
• Data Management and/or Clinical Trials experience.