Delivery and Deployment Lead, Azurion Eye (Cambridge, MA)
Philips
Summary
Join us and own end-to-end deployment, clinical IT integration, and service readiness for the launch of AzurionEye, our AI-enabled interventional system. As the Deployment and Delivery Lead, Azurion Eye, you will lead the end-to-end deployment and delivery workstream that makes AzurionEye ready to integrate, install, launch, and support in complex hospital environments. This role owns market and customer delivery readiness, including deep integration with hospital IT ecosystems and EMR/EHR platforms, deployment planning, service readiness, go-live execution, and upgrade pathways for Philips' existing Azurion installed base. The lead will coordinate closely with the Global Launch Leader, Business Model Innovation & Commercial Strategy lead, Product, Service, regional teams, and customer IT and clinical stakeholders. Upon market launch, it is intended for this role to take a leadership position leading the downstream implementation and deployment efforts for AzurionEye.
Job description
Your role:
- End-to-End Deployment and Delivery Strategy – define and own the customer deployment model for AzurionEye across markets, from site readiness and solution design through installation, integration, validation, go-live, and transition to ongoing support.
- Clinical IT and EMR Integration – lead integration into hospital IT environments, including EMR/EHR platforms such as Epic, interoperability workflows and interfaces, cybersecurity, networking, identity and access, data exchange, testing, and customer technical acceptance.
- Service Readiness, Go-Live, and Installed-Base Upgrades – own the customer service blueprint, FSE (Field Service Engineer) capacity, tools, cutover and go-live planning, issue escalation, and post-launch support model, while defining a clear, supported upgrade pathway for the existing Azurion installed base.
You're the right fit if:
- You’ve acquired 5+ years of experience leading complex deployment, implementation, delivery, or service-readiness programs in MedTech, healthcare IT, or a hospital technology environment.
- Your skills include deep experience integrating enterprise healthcare technology into hospital IT ecosystems and EMR/EHR platforms; hands-on Epic implementation or integration experience, or prior experience at Epic, is strongly preferred.
- Additionally, you have strong technical fluency across interoperability standards and workflows such as HL7, FHIR, and DICOM, as well as interfaces and APIs, networking, cybersecurity, identity and access, testing, validation, and production go-live support.
- You have a Bachelor's/ Master's Degree in Healthcare, Engineering, Business Administration or equivalent.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
- You are a strong communicator, with working knowledge of service and deployment operations, including Field Service Engineering, installation, customer support models, installed-base upgrades, capacity planning, tooling, and operational handoff.
- Also, you possess proven ability to lead cross-functional delivery across geographies and cultures, aligning customer IT and clinical stakeholders with Service, Product, Engineering, Quality, Security, and regional commercial teams to resolve dependencies and deliver results in a fast-moving launch environment.
Requirements
- 5+ years of experience leading complex deployment, implementation, delivery, or service-readiness programs in MedTech, healthcare IT, or a hospital technology environment
- Deep experience integrating enterprise healthcare technology into hospital IT ecosystems and EMR/EHR platforms
- Hands-on Epic implementation or integration experience, or prior experience at Epic, is strongly preferred
- Strong technical fluency across interoperability standards and workflows such as HL7, FHIR, and DICOM, as well as interfaces and APIs, networking, cybersecurity, identity and access, testing, validation, and production go-live support
- Bachelor's/ Master's Degree in Healthcare, Engineering, Business Administration or equivalent
- Strong communicator
- Working knowledge of service and deployment operations, including Field Service Engineering, installation, customer support models, installed-base upgrades, capacity planning, tooling, and operational handoff
- Proven ability to lead cross-functional delivery across geographies and cultures, aligning customer IT and clinical stakeholders with Service, Product, Engineering, Quality, Security, and regional commercial teams
Benefits
- Generous PTO
- 401(k) up to 7% match
- HSA with company contribution
- Stock purchase plan
- Education reimbursement
Company overview
Koninklijke Philips N.V., commonly known as Philips, is a Dutch multinational health technology company that has evolved from its origins as a consumer electronics conglomerate into a leading global healthcare solutions provider. Founded in 1891 in Eindhoven, Netherlands, Philips has transformed its business focus since the 2010s to concentrate exclusively on health technology. The company operates through three main divisions: Diagnosis and Treatment, which manufactures advanced medical imaging equipment including MRI, CT, and ultrasound scanners; Connected Care, specializing in patient monitoring systems and respiratory care products under the Respironics brand; and Personal Health, producing consumer healthcare products like electric shavers, Sonicare toothbrushes, and Avent childcare items. With 68,419 employees worldwide and annual revenues of €18.02 billion (2024), Philips maintains its global headquarters in Amsterdam while operating manufacturing, R&D, and sales facilities across 26 countries. The company has strategically divested its consumer electronics, lighting, and home appliance businesses to become a pure-play health technology organization, positioning itself at the forefront of medical innovation and digital healthcare solutions.