Dental Patient Coordinator
The Smilist
Summary
At The Smilist, we are committed to providing high-quality dental care in a warm, welcoming, and professional environment. Our team is passionate about creating positive patient experiences and making lives better, one smile at a time. We are looking for a reliable, friendly, and motivated Patient Coordinator to join our growing team and support our commitment to exceptional patient care.
Job description
Take a Glance at the Role!
- Location: Bellerose, NY
- Schedule: Full Time - Monday through Thursday + 1 Saturday per month
- Pay Range: $22.00-$25.00 per hour
- Benefits: Health, dental, and vision insurance, plus opportunities for professional growth
What You’ll Do
- Welcome and assist patients: Create a warm, positive first impression and ensure every patient feels welcomed upon arrival.
- Handle front desk communications: Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and other team members.
- Coordinate patient check-in: Verify patient information, confirm insurance details, and ensure records are accurate and up to date.
- Support payment collection: Collect patient payments, communicate balances clearly, and assist with front-office financial transactions.
- Keep the office organized: Maintain accurate administrative records and support efficient daily front-office operations.
- Support the patient schedule: Help coordinate appointments, encourage patients to schedule recommended follow-up care, and minimize gaps in the schedule.
- Partner with the clinical team: Communicate patient arrivals promptly and collaborate with the dental team to keep the daily schedule running efficiently.
- Contribute to practice growth: Help patients navigate their dental visits, address routine questions, and create an experience that encourages them to return for continued care.
Who You Are
- Previous experience as a dental receptionist or dental front desk coordinator.
- Prior experience in endodontics a plus.
- Dentrix experience preferred, but not required.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
- A friendly, professionalism and patient-focused attitude.
- A collaborative mindset and willingness to contribute to the success of the entire organization.
- Comfort discussing appointment scheduling, insurance information, and patient payments
What We Offer
- Competitive compensation
- Comprehensive benefits package, including health, dental, and vision insurance, along with additional benefits.
- Opportunities for professional development and career growth
- A supportive team environment where your contributions make a difference.
- The opportunity to help patients maintain healthier smiles while building lasting relationships within the community.
If you are passionate about patient care, enjoy working as part of a collaborative dental team, and are looking for an opportunity to grow your career, we encourage you to apply and join The Smilist team.
Requirements
- Previous experience as a dental receptionist or dental front desk coordinator
- Prior experience in endodontics a plus
- Dentrix experience preferred, but not required
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment
- A friendly, professionalism and patient-focused attitude
- A collaborative mindset and willingness to contribute to the success of the entire organization
- Comfort discussing appointment scheduling, insurance information, and patient payments
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Professional development
Company overview
The Smilist is a comprehensive dental healthcare services provider specializing in delivering high-quality oral care through a network of dental practices. As a modern dental services organization, The Smilist focuses on providing accessible, patient-centered dental care with an emphasis on preventive dentistry, cosmetic procedures, and specialized treatments. The company operates multiple dental offices that offer a full spectrum of services including routine check-ups, cleanings, restorative dentistry, orthodontics, and advanced dental procedures. With a commitment to leveraging modern dental technology and evidence-based practices, The Smilist aims to transform the dental care experience by combining clinical excellence with exceptional patient service. The organization emphasizes creating welcoming environments where patients can receive personalized care tailored to their specific oral health needs and cosmetic goals. By integrating advanced diagnostic tools and treatment methodologies, The Smilist positions itself as a forward-thinking dental provider dedicated to improving oral health outcomes and enhancing patient satisfaction through comprehensive dental solutions.