Designer Instructional (Quality)

Job Summary

Design training coursework to drive employee performance across all functions within Medline's Quality department, including but not limited to Quality Engineering, R&D, Regulatory, Branch QA/QC, Labeling, and Laboratory. Work cross-functionally with teams and departments to research, create, and implement learning and development strategies and initiatives. This role serves as subject matter expert in adult learning to create and implement a variety of learning solutions, prepare course materials, and elevating training initiatives to support learning transfer and application in the field.

Major Responsibilities

• Consult with business leaders and subject matter experts (SMEs) to assess training needs and learning objectives to recommend solutions.
• Use adult learning principles and concepts, instructional design theory, learning tools, industry resources to design and develop training coursework.
• Create course design approach that lays out the material in the correct order for appropriate understanding, comprehension, and knowledge transfer.
• Evaluate and measure instructional solutions to gauge effectiveness. Make recommendations to improve course effectiveness.
• Reinforce quality standards for learning assets created by Learning & Development team and champions risk taking and alternative approaches to the benefit of employees.
• Provide key input to team and external partners of best techniques to improve stickiness of content.

Minimum Job Requirements

Education: Bachelor's degree in Human Resources, Instructional Design, Training and Development, or a related field; or a combination of education and relevant industry experience.

• At least 2 years of progressive experience in Learning and Development, instructional design methodologies, and blended learning solutions.
• Experience with the ADDIE model (analysis, design, development, implementation, evaluation) for training programs.
• Excellent interpersonal and communication skills; positive, people-focused attitude.
• Proficient with presentation and communication tools (e.g., PowerPoint, Word, Canva, etc).
• Experience with LMS, e-learning design programs (Articulate, Camtasia, Premier, Photoshop or Illustrator).
• Proven ability to lead complex projects, influence cross-functional teams, and drive organizational change through learning initiatives.
• Willingness to travel to Medline's domestic and international offices, manufacturing sites, and distribution centers as needed for project work - no more than 25% of the time.
• Excellent communication, facilitation, and self-leadership skills, with experience presenting in-person and virtually, with different levels of audiences ranging from individual contributors to senior management and executive audiences.

Preferred Job Requirements

• Master's degree in Business, Communications, Psychology, or Organizational Development.
• Experience in medical device, drug, or cosmetics quality environments.
• Familiarity with compliance and regulatory requirements in a quality-focused organization.