Development Coordinator Gift Administration and Donor Relations

Job Summary

The Development Coordinator reports to the Assistant Vice President of Donor Services and Donor Relations, and provides administrative support to the Gift Administration and Donor Relations teams, as well as the Associate Vice President of Constituent Experience. The Coordinator participates in all aspects of the team’s operations to ensure the overall Mass General Brigham (MGB) annual fundraising goals are met. The Coordinator helps deliver timely and personalized recognition and stewardship to MGB’s most generous donors.

Essential Functions (Key Roles & Responsibilities)

• Provide administrative and project management support for the Gift Administration and Donor Relations teams; track and prioritize daily tasks, team projects, and organize systems.
• Coordinate, schedule, and update Gift Administration and Donor Relations-related meetings for the Associate and Assistant Vice President, including meeting logistics: Prepare memos, letters, briefings, agendas, and other correspondence for a variety of meetings. Create, edit, and proofread all PowerPoint presentations and meeting materials.
• Proactively manage calendars, anticipating upcoming meeting needs.
• Create internal planning timelines for activity to ensure smooth implementation and timely follow up.
• Assist with custom acknowledgment and special correspondence mailings; compile mailing lists and generate mailings using mail merge.
• Enter confidential donor information into the Blackbaud CRM database; track donor correspondence, generate reports and ongoing activity; create and maintain detailed reporting documents and systems.
• Ensure Constituent Experience team invoices are promptly submitted and reconcile and submit monthly credit card statements.
• Staff events, as requested.
• Provide assistance and support on projects, as needed, for the Associate and Assistant Vice Presidents.

Qualifications

1-2 years of related experience required. A bachelor’s degree is preferred, but not required. In addition, the ideal candidate will possess the following skills, abilities and competencies:

• Strong written and oral communication skills with strong proofreading ability
• Ability to manage and coordinate a dynamic team schedule that includes internal and external participants, multiple locations, and a variety of electronic components (Zoom, webinar, etc.)
• Upbeat demeanor and an appreciation for a fast-paced, professional environment
• Ability to elevate an assortment of problems of moderately intricate scope and use judgment within defined practices and procedures
• Ability to work independently and on multiple projects simultaneously while meeting target dates
• Ability to use tact and discretion when working with confidential donor information
• Sincere interest in philanthropy and advancing the AMCs mission of patient care, teaching, and research