Development Coordinator

Job Summary

The Mass General Brigham Development Office represents a team of 450+ vibrant, collaborative, and skilled fundraising professionals. We are dedicated to inspiring visionary philanthropy that advances caring and curing for patients in Boston and around the world.

A Development Coordinator serves as a key contributor within the Mass General Brigham Development Office and is responsible for providing administrative and programmatic support to assigned individuals, teams, and programs. A Coordinator will support one of several teams within the Development Office. A Coordinator supports Development Office priorities through activities such as calendar and meeting coordination, data management, document preparation, event support, expense and travel coordination, and/or project support. Success in this role is measured by the timely and accurate completion of assigned work and high-quality support of team and office priorities.

Essential Functions

• Provide administrative and/or project support to assigned individuals and teams.
• Manage the calendars of assigned individuals, anticipating and resolving scheduling conflicts.
• Coordinate meeting, event, and presentation logistics, including preparing agendas and materials, taking notes, and tracking follow-up actions.
• Collaborate with colleagues across the office to proactively coordinate follow-up and track projects and deliverables.
• Draft, edit, and format documents and correspondence, interpreting information and preparing responses as needed.
• Respond to constituent phone and email inquiries, as needed.
• Submit employee expenses and vendor invoices.
• Maintain accurate information in the donor database, including thorough documentation of fundraising activity, RSVPs, and results.
• Support the processing of charitable gifts and pledges, ensuring timely and complete documentation.
• Support customized correspondence, including compiling mailing lists and producing mailings through mail merge.
• Provide general administrative support.
• Provide event support, as requested.
• Coordinate travel arrangements and itineraries, proactively identifying and resolving potential conflicts.

Qualifications

High school diploma required and 1-2 years of experience in a customer service or relationship-building role. A bachelor's degree is preferred but not required.

In addition, the ideal candidate will possess the following skills, abilities and competencies:

• Strong verbal and written communication skills.
• Strong organizational, time management, problem-solving, and project management skills.
• Proficiency with Word, PowerPoint, Excel, and Outlook, or the ability to learn them quickly.
• Competency using videoconferencing platforms, with Zoom and Teams preferred.
• Experience with data entry or data management in a database; familiarity with Blackbaud CRM or Raiser's Edge is preferred.
• Strong attention to detail, creativity, and work ethic.
• Interest in learning about the organization and fundraising.
• Awareness of personal work styles in self and others.
• Adaptability and flexibility in response to shifting priorities.
• Ability to collaborate effectively with diverse audiences.
• Mission-driven mindset.