Development Coordinator, Special Events
Mass General Brigham
Summary
The Coordinator serves as a vital member of the Events team, a collaborative, mission-driven, donor- and sponsor-focused group committed to delivering best-in-class events. The Coordinator contributes to the successful execution of 100+ annual events that unite and celebrate the donor community and raise $20M+ annually to support the mission of the Mass General Brigham Development Office.
Job description
Job Summary
The Coordinator serves as a vital member of the Events team, a collaborative, mission-driven, donor- and sponsor-focused group committed to delivering best-in-class events. The Coordinator contributes to the successful execution of 100+ annual events that unite and celebrate the donor community and raise $20M+ annually to support the mission of the Mass General Brigham Development Office.
Essential Functions (Key Roles & Responsibilities)
- Support the planning and successful execution of events, including on-site staffing.
- Gather and record RSVPs, data, and action items in a donor database, ensuring thorough documentation of guest/participant activity and results.
- Coordinate with internal teams to support event logistics and communications.
- Coordinate logistics, prepare agendas and other materials, take notes and organize follow-up actions for meetings, events, appointments and presentations, troubleshooting issues as needed.
- Write and/or edit documents, and interpret information necessary to draft responses as needed.
- Attend to constituent phone and email inquiries, as needed.
- Submit employee expenses and vendor invoices.
- Assist with daily administrative activities.
Qualifications
High school diploma or equivalent required and 1-2 years of experience in a customer service or relationship-building role. Bachelor's degree preferred but not required.
- Strong verbal and written communication skills
- Organizational, time management, problem solving and project management skills
- Command of Word, PowerPoint, Excel and Outlook, or the ability to learn them quickly
- Competency using videoconferencing platforms (Zoom and Teams preferred)
- Proficiency with data entry or data management in a database (Blackbaud CRM or Raiser's Edge preferred)
- Attention to detail, creativity and strong work ethic
- Desire and motivation to learn about the organization and fundraising
- Awareness of personal work styles in self and others
- Adaptability and flexibility in times of shifting priorities
- Ability to work collaboratively with diverse audiences
- Mission driven
Requirements
- High school diploma or equivalent required
- 1-2 years of experience in a customer service or relationship-building role
- Strong verbal and written communication skills
- Organizational, time management, problem solving and project management skills
- Command of Word, PowerPoint, Excel and Outlook, or the ability to learn them quickly
- Competency using videoconferencing platforms (Zoom and Teams preferred)
- Proficiency with data entry or data management in a database (Blackbaud CRM or Raiser's Edge preferred)
- Attention to detail, creativity and strong work ethic
- Ability to work collaboratively with diverse audiences
Benefits
- Competitive Salaries
- Hybrid Flexible Work Schedule
- Comprehensive Benefits
- Career Advancement Opportunities
- Recognition Programs
Company overview
Mass General Brigham is one of the largest integrated healthcare delivery systems in the United States, formed through the merger of Massachusetts General Hospital and Brigham and Women's Hospital. Based in Boston, Massachusetts, this academic medical center system operates multiple hospitals, specialty facilities, and community health centers throughout New England. The organization is renowned for its world-class patient care, cutting-edge medical research, and comprehensive medical education programs. As a teaching affiliate of Harvard Medical School, Mass General Brigham trains the next generation of healthcare professionals while advancing medical science through groundbreaking research initiatives. The system provides a full continuum of healthcare services, from primary care and preventive medicine to complex specialty treatments and emergency services. With a focus on innovation and patient-centered care, Mass General Brigham consistently ranks among the top hospital systems in the nation for clinical excellence and research output.