DEXIS Regional Clinical Training Specialist (Phoenix, Arizona)
Envista Holdings Corporation
Summary
The primary function of the Regional Clinical Training Specialist is to provide hands-on and/or remote post-sale product training on digital imaging products to customers in a clinical setting. Additional training opportunities will include imaging software and related technology. The Regional Clinical Training Specialist will also serve as a source for training escalations within the territory. This position will also partner with both internal and external teams in assisting the customer regarding their clinical needs.
Job description
Essential Duties
- Conduct end-user training on supported intraoral imaging products.
- Reporting and maintaining documentation on completed trainings.
- Responsible for review and follow-up on completed surveys within their territory, to ensure clinical training meets stakeholder needs.
- Initial point of escalation and investigation in relation to clinical training within their territory
- Provide support to the Clinical Program Managers and Product Management in testing and implementing new products in their territory.
- Conduct billable clinical training sessions while actively building and maintaining a pipeline of future training opportunities through customer outreach, needs analysis, and relationship management.
- Attend tradeshow and educational events in their territory for clinical representation and assistance.
- Obtain certification on supported products and recertification as necessary.
- Manage priorities and timelines well and be comfortable in a fast-paced environment.
- Strong interpersonal face-to-face, phone, and email skills and a strong customer focus
- This position may at times require working non-standard hours and could include travel that occurs on weekends when necessary.
- Frequently interacts with all functional departments.
- Frequently interacts with customer and key experts.
- Travel up to 75% as dictated by business needs.
- Perform other duties or special projects as assigned.
Territory
- The ideal candidate should live in the Greater Phoenix, AZ area.
- The territory will include: Arizona, Las Vegas, New Mexico, and West Texas
Requirements
- Associate degree or equivalent certifications and/or licenses
- 5 years of hands-on clinical dental experience
- At least 2 years of experience in a customer-facing position
- Radiation Safety Certification required
- Proven experience utilizing dental imaging equipment including digital intraoral scanner (IOS)
- Experience in managing multiple projects simultaneously
- Valid state driver's license and a clean driving record
- Proven ability to work remotely and independently
- Organizational skills and ability to prioritize, plan, and execute
- Exceptional interpersonal and communication skills
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401k match
- Performance bonus
- Car allowance
- Mileage reimbursement
Company overview
Envista Holdings Corporation is a global leader in dental products and solutions, operating as a family of more than 30 trusted dental brands united by a shared purpose to partner with dental professionals to improve lives. Founded in 2018 as a spin-off from Danaher Corporation and going public in 2019, Envista has established itself as one of the largest global dental products companies with a comprehensive portfolio covering approximately 90% of dentists' clinical needs. The company's diversified offerings include dental implant systems, orthodontic solutions, diagnostic imaging technologies, and dental consumables, marketed under renowned brands such as Nobel Biocare, Ormco, DEXIS, Kerr, and Spark. With operations spanning over 130 countries and approximately 12,000 employees worldwide, Envista generated $2.5 billion in annual revenue in 2024. The company's products are found in an estimated 90% of dental clinics globally, supported by one of the industry's largest commercial organizations and distribution networks. Envista's business is organized into two main segments: Specialty Products & Technologies (including implant-based tooth replacements and orthodontic solutions) and Equipment & Consumables (covering diagnostic solutions and dental consumables). The company operates on the Envista Business System methodology, emphasizing continuous improvement, innovation, and customer-centricity to drive operational excellence and market leadership in the global dental industry.