Diabetes Clinical Educator (New York City/Long Island)
MiniMed
Summary
MiniMed is seeking a Diabetes Clinical Educator (DCE) to deliver training, education, and ongoing support for patients using MiniMed products. The DCE ensures optimal patient outcomes through effective product training and works closely with the Clinical Territory Manager and Clinical District Manager, providing education across multiple territories. This is a field-based position supporting the New York/Long Island/New Jersey Region, with the expectation of being in the field 2-3 days/week and remote the remaining time.
Job description
About the Role
MiniMed is seeking a Diabetes Clinical Educator (DCE) to deliver training, education, and ongoing support for patients using MiniMed products. The DCE ensures optimal patient outcomes through effective product training and works closely with the Clinical Territory Manager and Clinical District Manager, providing education across multiple territories. This is a field-based position supporting the New York/Long Island/New Jersey Region, with the expectation of being in the field 2-3 days/week and remote the remaining time.
Responsibilities
- Facilitates individual and group education—both in-person and virtually—on MiniMed products, including webinars, conference calls, and computer-based trainings.
- Provides ongoing patient educational support through support calls, pilot training initiatives, and proactive outbound calls to patients at risk for therapy attrition.
- Coordinates and plans group trainings and events in alignment with territory teams and district training goals, including logistics, attendee invitations, facilitation, and post-event follow-up.
- Submits accurate and legible training documents within 48 hours of session completion.
- Collaborates with territory teams on therapy changes, CareLink files, and other patient-related topics for effective follow-up with healthcare professionals.
- Actively participates in district and territory planning sessions.
Nice to Have
- Bilingual - English and Spanish
- Certified Pump Trainer or experience training customers on insulin pumps
- Certified Diabetes Educator (CDE) / Certified Diabetes Care And Education Specialist (CDCES)
- Comprehensive knowledge of the diabetes disease state and experience training/educating patients on Medtronic products and technologies
- Ability to work evenings, weekends, or on call periodically
- Experience with Zoom, Excel, Word, and PowerPoint
Requirements
- Valid registered license in one or more of the following fields: Certified Diabetes Care and Education Specialist (CDCES), Registered Nurse (RN), Registered Dietitian (RD), Physician Assistant (PA), Nurse Practitioner (NP), Pharmacist
- Associate's Degree and 2 years of clinical experience OR Bachelor's Degree and 0 years of experience
- Must have a valid driver's license and active vehicle insurance policy
- Must be able to drive approximately 75% of the time within assigned territory and may require overnight travel
Benefits
- Health, Dental & Vision Insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life Insurance
- Long-Term Disability Leave
- Dependent Daycare Spending Account
- 401(k) Matching
- Short-Term Disability
- Paid Time Off
- Holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-Qualified Retirement Plan Supplement
- Capital Accumulation Plan
- Sales Incentive Plan
Company overview
MiniMed is a leading medical device company specializing in diabetes management technologies, with a rich history dating back to its founding in 1983 by visionary entrepreneur Alfred E. Mann. Originally acquired by Medtronic in 2001, MiniMed recently became an independent publicly-traded company in 2026, trading on Nasdaq under the ticker "MMED" with a market capitalization of approximately $5.29 billion. The company is headquartered in Northridge, California, and employs nearly 8,000 dedicated professionals focused on advancing diabetes care. MiniMed is unique as the only diabetes technology company that manufactures both insulin pumps and continuous glucose monitors (CGMs), offering integrated systems like the MiniMed 780G system with SmartGuard technology. Their flagship products include automated insulin delivery systems, continuous glucose monitoring sensors, and smart insulin pens designed to simplify diabetes management and improve patient outcomes. With a mission to make diabetes more predictable and manageable, MiniMed has established itself as a pioneer in diabetes technology, providing innovative solutions that help patients achieve better glucose control and enhance their quality of life.