Diagnostics Solutions Consultant
Zoetis
Summary
The Diagnostics Solutions Consultant (DSC) is a field-based customer facing member of our sales team accountable for selling Zoetis diagnostic instruments, tests and associated products and services within an assigned US sales territory. The DSC will also be accountable for building and maintaining customer relationships to maximize customer retention.
Job description
Position Responsibilities
- Develop and maintain thorough understanding of Diagnostic products and service.
- Travel to offices of existing and prospective customers, with a target of 3-4 existing customers and 3-4 new business opportunities per day.
- Detailed documentation of all customer and prospect interactions via the online system.
- Transport equipment to customer and prospective customer locations.
- Lift, set-up and demonstrate diagnostic solutions, equipment and features.
- Clearly explain the uses and benefits of diagnostic products and services; answer questions; effectively communicate value proposition.
- Secure purchase orders for diagnostic products and services.
- Provide ongoing customer support, including assisting customers with product, technical or service concerns.
- Work cooperatively with the Diagnostic Technical Specials to ensure strong customer service and enhance utilization.
- Generate new business and new business leads, including placing instruments in competitor's accounts, academia and research settings and gathering referrals from existing customers.
- Support billing and collection efforts.
- Ability to safely lift and move 60 lbs.
Education and Experience
- Minimum of 4 years of demonstrated sales experience, or relevant technical/clinical experience, preferably in the medical, scientific, or healthcare industry.
- Minimum of an Associate's degree (Bachelor's degree preferred); preferably with a science or business emphasis or equivalent experience.
Technical Skills and Competencies
- Exemplifies early adopter behaviors for rapid learning ability.
- Absorbs and applies technical information and demonstrates skilled technical sales capabilities.
- Capably grows technical knowledge through relationships, creative solutions, and enhances customer loyalty.
- Demonstrate expertise in veterinary terminology/science.
- Demonstrated skills selling capital equipment in physician and/or veterinary clinics.
- Skilled at making presentations (including financial presentations) at all levels.
- Ability to transport, set-up and demonstrate equipment quickly and effectively.
- Balances strategic and tactical business requirements.
- Superior understanding of current and possible future market trends, sales initiatives, and information affecting the business and organization.
- Knows the competition and their value messaging.
- Demonstrates an understanding of how strategies and tactics work in the marketplace.
- Demonstrated organizational, prioritization, and time management skills.
- Strong ability to multi-task and work independently.
- Valid Driver's License, clean driving record, auto insurance.
Requirements
- Minimum of 4 years of demonstrated sales experience, or relevant technical/clinical experience, preferably in the medical, scientific, or healthcare industry.
- Minimum of an Associate's degree (Bachelor's degree preferred); preferably with a science or business emphasis or equivalent experience.
- Valid Driver's License, clean driving record, auto insurance.
- Ability to safely lift and move 60 lbs.
- Must Speak fluent English
- Anticipated travel within assigned territory as required (up to 60%-70%).
Benefits
- Healthcare
- Insurance benefits
- 401(k) plan
- Profit-sharing contribution
- 4 weeks of vacation
- Short-term incentive compensation
Company overview
Zoetis is a global leader in animal health, dedicated to advancing care for animals and the people who care for them. Originally established as the animal health division of Pfizer, Zoetis became an independent public company in 2013. The company develops, manufactures, and commercializes a comprehensive portfolio of medicines, vaccines, diagnostics, and other health products for both livestock and companion animals. With operations in more than 100 countries, Zoetis serves veterinarians, livestock producers, and pet owners worldwide. The company's product portfolio includes anti-infectives, vaccines, parasiticides, dermatology products, and other therapeutic solutions. Zoetis invests significantly in research and development to address unmet medical needs in animal health, focusing on areas such as pain management, infectious diseases, and chronic conditions. The company's commitment to innovation and quality has established it as a trusted partner in the animal health industry, contributing to food security and the well-being of companion animals globally.