Diagnostics Solutions Consultant

Anticipated travel: Within the assigned territory, as required (up to 60% -70%). Language requirement: Must speak fluent English.

Position Responsibilities

• Develop and maintain a thorough understanding of Diagnostic products and services.
• Travel to the offices of existing and prospective customers, with a target of 3-4 existing customers and 3-4 new business opportunities per day. Extensive driving is required, as well as periodic overnight travel (approximately 4-8 nights per month, depending on the territory).
• Provide detailed documentation of all customer and prospect interactions via the online system.
• Transport equipment to customer and prospective customer locations.
• Lift, set up, and demonstrate diagnostic solutions, equipment, and features.
• Clearly explain the uses and benefits of diagnostic products and services; answer questions; and effectively communicate the value proposition.
• Secure purchase orders for diagnostic products and services.
• Provide ongoing customer support, including assisting customers in person, over the phone, and via email with product, technical, or service concerns; making periodic customer courtesy calls; keeping clients informed of new products and services, including possible updates to existing instrumentation; and interfacing as needed with sales, accounting, and technical staff to ensure customer questions and needs are addressed in a timely manner.
• Work cooperatively with the Diagnostic Technical Specials to ensure strong customer service and enhance utilization.
• Generate new business and new business leads, including placing instruments in competitors' accounts, academia, and research settings, and gathering referrals from existing customers.
• Successfully pass all phases of the required training program, including any associated assessments.
• Support billing and collection efforts.
• Safely lift and move 60 lbs.

Education and Experience

• Minimum of four years of demonstrated sales experience or relevant technical/clinical experience, preferably in the medical, scientific, or healthcare industry.
• Minimum of an associate's degree (bachelor's degree preferred), preferably with a science or business emphasis, or equivalent experience.

Technical Skills and Competencies

• Exemplifies early-adopter behaviors and demonstrates rapid learning ability.
• Absorbs and applies technical information and demonstrates skilled technical sales capabilities.
• Capably grows technical knowledge through relationships and creative solutions and enhances customer loyalty.
• Demonstrates expertise in veterinary terminology/science.
• Demonstrates skills selling capital equipment in physician and/or veterinary clinics.
• Skilled at making presentations, including financial presentations, at all levels. Demonstrates the ability to transport, set up, and demonstrate equipment quickly and effectively.
• Balances strategic and tactical business requirements.
• Demonstrates a superior understanding of current and possible future market trends, sales initiatives, and information affecting the business and organization.
• Knows the competition and its value messaging.
• Demonstrates an understanding of how strategies and tactics work in the marketplace.
• Demonstrates organizational, prioritization, and time-management skills.
• Demonstrates a strong ability to multitask and work independently.
• Possesses a valid driver's license, a clean driving record, and auto insurance.