Dialysis Clinical Manager Registered Nurse - RN

Purpose and Scope

Manage and oversee the daily operations of the dialysis facility, ensuring cost-effective operations in accordance with all legal, compliance and regulatory requirements. Collaborate with the Medical Director and Clinical Manager/Charge Nurse regarding quality patient care from admission through discharge. As clinic leader, make daily decisions to ensure continuity of care and patient and staff safety. Market available services through presentations to physicians and dialysis facilities.

Principal Duties and Responsibilities

Clinic Operations

• Provide leadership, coaching, and development plans for all direct reports
• Partner with internal Human Resources, Quality, Education, and Technical Services departments
• Collaborate with the Home Therapies Program Manager to oversee the Home Therapies Program
• Maintain integrity of medical and operations records and comply with data collection and auditing activities
• Accountable for completion of ICD coding
• Responsible for required network reporting and on-site state or federal surveys
• Manage tactical execution of short- and long-term objectives including costs, methods, and staffing
• Administer daily business operations including center staff, quality of patient care, physical plant and equipment maintenance, and inventory control
• Manage profit and loss and other financial aspects to achieve or exceed budget and key performance indicators

Patient Care

• Coordinate all aspects of patient care from admission through discharge
• Act as a resource for patients and families to address concerns and questions
• Oversee timely completion of patient care assessments and care plans
• Manage timely patient schedules to ensure facility efficiency and develop action plans for missed treatments
• Report changes in patient status regarding clinical, insurance, or travel and transportation issues

Staff

• Participate in selection and hiring of new team members and ensure completion of orientation and mandatory training
• Ensure patient care employees complete appropriate training and maintain current licensures/certifications
• Provide support for clinical staff and encourage professional growth
• Maintain current knowledge of company benefits, policies, procedures, and processes
• Obtain clinical feedback for employee evaluations, establish annual goals, and conduct evaluations
• Document disciplinary actions and confer with Director of Operations and Human Resources
• Manage staff scheduling and payroll

Physicians

• Facilitate the application process for physician privileges and compliance with Medical Staff By-Laws
• Maintain strong physician relationships and ensure regular effective communication
• Participate in Governing Body interdisciplinary team governing policies

Quality and Compliance

• Implement and maintain a Continuous Quality Improvement (CQI) Process and QAPI Improvement Team
• Review center operations to ensure compliance with Federal and State laws
• Support and drive quality standards through meeting regulatory requirements and CQI practice
• Work with Charge RN and Medical Director to implement quality goals and facility-specific action plans
• Oversee training according to policy to ensure compliance with risk management initiatives
• Collaborate with Charge RN on adverse safety events and action thresholds
• Ensure quality policies and procedures are communicated and implemented by facility staff
• Maintain integrity of medical records and administrative/operational records
• Comply with and assist with data collection and auditing activities

Facility and Resource Management

• Manage day-to-day activities and workload of facility staff
• Create, maintain, and communicate efficient employee schedules according to staffing needs
• Provide informal and formal feedback including annual performance evaluations
• Manage department staffing through hiring, firing, and disciplinary actions
• Ensure successful execution of new hire orientation and training
• Ensure documentation for licensure, annual in-service, and policy updates
• Provide training and guidance to develop clinical competencies
• Maintain facility environmental integrity and safety
• Schedule maintenance and repair of equipment, operating systems, and physical structure
• Monitor facility security
• Coordinate inventory/supply management and approve purchase orders
• Ensure efficient utilization of medication, laboratory, inventory, supplies and equipment
• Contribute to development and revision of policies and procedures
• Direct information gathering to support billing and collection activities
• Coordinate and approve facility payroll
• Participate in on-site internal and external surveys
• Review provider contracts for vendor services

Supervision

Supervises Charge RN and DPC Staff.

Physical Demands and Working Conditions

• Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians
• Work environment characteristic of a health care facility with moderate noise levels; may be exposed to infectious and contagious diseases/materials
• Position requires frequent prolonged periods of standing and ability to bend over
• May occasionally be required with assistance to move patients and equipment up to 200 lbs
• Travel to regional, Business Unit and Corporate meetings may be required