Digital Platforms, Testing Coordinator

Summary of Objective

The Testing Coordinator will play a pivotal role in the software development process for PCI's proprietary pci | bridge platform. The role will be responsible to write testing scripts, monitor testing status, and maintain a proactive workflow to ensure testing protocols and their completion do not delay the release process. This role involves working closely with project managers, developers, and quality assurance teams to ensure that software products are thoroughly tested before release.

Essential Duties and Responsibilities

• Develop and Execute UAT Plans: Develop and carry out User Acceptance Testing (UAT) plans for PCI's pci | bridge platform products.
• Coordination: Coordinate with project managers, system analysts, developers, and QA teams to ensure testing goals are met.
• Evaluate and Improve Procedures: Evaluate testing procedures and make improvements as necessary to enhance efficiency and effectiveness.
• Collaboration: Collaborate with our QA Computer System Validation Teams on requirements and ensure compliance with validation standards.
• IT Change Requests: Create and route IT Change Requests to ensure proper documentation and approval processes.
• Documentation: Create and maintain comprehensive testing documentation and reports, ensuring accuracy and completeness.
• Compliance: Ensure that testing procedures comply with industry standards and regulations.
• Problem-Solving: Utilize strong analytical skills to identify problems and develop effective solutions.
• Communication: Exhibit excellent communication skills to collaborate effectively with cross-functional teams.
• Project Management: Manage multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
• Tool Proficiency: Demonstrate familiarity with software testing tools and methodologies, with a focus on Cypress testing.
• Attention to Detail: Maintain meticulous attention to detail to ensure accurate documentation and reporting.
• Interaction with JIRA: Monitor and interact with our JIRA instance to maintain card statuses and tags for lifecycle management.
• Team Collaboration: Work closely with internal full-time employees to facilitate communication and collaboration across teams.
• This position may occasionally require extra hours and/or weekend work.
• Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.
• Attendance to work is an essential function of this position.
• Performs other duties as assigned by Manager/Supervisor.

Required

• Bachelor's Degree in a related field and/or 1-5 years related experience and/or training.
• College Level Mathematical Skills
• Advanced Computer Skills: Ability to perform the most complex computer tasks and operate various computer programs.
• Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs.
• Very High Reasoning: Ability to define problems, collect data, establish facts, and draw valid conclusions.

Preferred

• Proficiency in JIRA and other project management tools.
• Strong understanding of software development life cycle (SDLC) and Agile methodologies (Scrum, Kanban).
• Ability to manage multiple projects and priorities simultaneously.
• Ability to identify and resolve problems in a timely manner.
• Ability to display a willingness to make decisions.
• Ability to set and achieve challenging goals.