Digital Sales Manager - 3D/Dental

Essential Job Functions

• Drive sales of digital dental materials and solutions to dental laboratories and Dental Service Organizations (DSOs) across North America.
• Collaborate with distribution partners to execute training programs, support account development, and ensure effective revenue generation.
• Work directly with key customers and collaboration partners to support product adoption, provide technical guidance, and troubleshoot workflows.
• Prospect, qualify, and close new opportunities with a focus on consultative, technically driven sales.
• Gather and interpret voice of customer (VOC) input, monitor competitor activity, and report market intelligence to internal teams.
• Provide feedback to R&D and product management by translating customer requirements and unmet needs into actionable product improvements.
• Partner with downstream and commercial teams to support forecasts, pricing, launch planning, and customer training.
• Support product launches and ongoing adoption by serving as a technical product expert with customers, distribution partners, and internal teams.
• Act as key customer contact to troubleshoot issues with resins during the printing process.
• Represent the company at trade shows, industry meetings, and customer training events to generate leads and support business growth.
• Travel as needed, typically up to two weeks per quarter, to visit customers, distribution partners, and attend industry events.
• Perform additional duties/tasks as needed or requested by management.

Qualifications

• Experience in regulated industries, specifically dental, with a proven ability to drive sales performance and growth.
• Ability to communicate technical workflows clearly to both technical and non-technical audiences.
• Sales or business development experience preferred, with demonstrated ability to build relationships and support revenue generation.
• Proactive, organized, and detail-oriented self-starter, able to work remotely while prospecting and managing a customer pipeline.
• Excellent oral, written, listening, and presentation skills and ability to clearly articulate complex information to others.
• Proven ability to perform under deadlines, to adjust plans to meet changing needs and requirements.
• Effective team player.
• Computer proficiency including Microsoft Office Suite.

Desired Skills

• Hands-on experience in a dental laboratory or 3D printing laboratory environment, with responsibility for operating and troubleshooting DLP 3D printers.
• Hands-on knowledge of 3D printing workflows, including file preparation, printer calibration, material handling, and post-processing.
• Strong understanding of dental applications of 3D printing (splints, models, dentures, surgical guides, etc.).
• Ability to analyze customer needs and market data to support business growth strategies.

Education/Certifications

Bachelor's degree required (technical field is preferred but not required). Equivalent experience may be considered in lieu of a technical degree; we are seeking individuals with strong sales skills and the ability to quickly understand and communicate technical concepts.