Digital Senior Manager, Insight Product

Job Summary

Leads a large team or multiple teams of digital professionals within a designated specialty or area. Contributes to decisions on implementing, maintaining, and optimizing digital resources and processes within the specialty. Ensures effective execution of digital initiatives aligned with team goals.

Responsibilities

• Own the Insight product vision, strategy, roadmap, and measurable outcomes aligned with organizational priorities and the MGB research mission.
• Translate customer, user, and business needs into prioritized product requirements and a well-managed backlog.
• Lead cross-functional delivery across product, design, engineering, data, operations, security, and other partners.
• Define success metrics; monitor adoption, value, quality, reliability, and customer satisfaction; and use insights to guide decisions.
• Manage product scope, sequencing, dependencies, risks, and trade-offs to support predictable, high-quality releases.
• Establish product governance, decision rights, lifecycle standards, and compliance with privacy, security, and regulatory requirements.
• Engage senior stakeholders, communicate product performance and priorities, and build alignment on investment decisions.
• Partner on financial planning, vendor management, contracts, licensing, and resource allocation.
• Lead, coach, and develop product managers and product owners; set clear goals and strengthen product management practices.
• Partner effectively with contractors.
• Champion customer-centric discovery, continuous improvement, and responsible innovation.

Qualifications

Education

• Bachelor's Degree in Computer Science or related field of study required
• Equivalent experience may be accepted in lieu of a degree

Experience

• 8+ years of progressive experience in digital/IT positions within the relevant IT discipline required
• 3+ years of management/Leadership experience required

Knowledge, Skills and Abilities

• Customer/Patient Focus: Building proficient customer/patient relationships and delivering customer/patient-centric solutions.
• Manage Complexity: Make sense of complex, high-quality, and sometimes contradictory information to solve problems effectively.
• Cultivate Innovation: Create new and better ways for the organization to be successful.
• Ensure Accountability: Hold yourself and others accountable for meeting commitments.
• Learning Agility: Effectively learn through experimentation when tackling new problems, using both successes and failures as a learning tool.

Working Conditions

• M-F Eastern Business hours required
• Hybrid model includes in office onsite workdays 1-2x weekly at least, based on team and business needs
• Remote workdays require stable, secure, quiet, compliant workstation using MGB provided equipment