Digital Workplace Lead
Ascensia Diabetes Care
Summary
As our Digital Workplace Lead, you will be responsible for leading the teams, technologies, and services that enable a secure, productive, and modern digital workplace across the organization. This role combines technical leadership, people management, and operational ownership across Microsoft 365, end-user computing, Active Directory and Identity Management, mobile devices, conference room technologies, printing services, and related workplace platforms.
Job description
The Opportunity
As our Digital Workplace Lead, you will be responsible for leading the teams, technologies, and services that enable a secure, productive, and modern digital workplace across the organization. This role combines technical leadership, people management, and operational ownership across Microsoft 365, end-user computing, Active Directory and Identity Management, mobile devices, conference room technologies, printing services, and related workplace platforms.
You will lead internal and external technical resources, establish standards and best practices, drive continuous improvement, and work closely with other IT teams, business stakeholders, and service providers to deliver secure, reliable, and user-focused workplace technology services.
How You'll Make an Impact
- Lead Digital Workplace, M365, Endpoint Management, and Identity & Access Management services.
- Manage the Digital Workplace team, vendors, and day-to-day operations.
- Oversee Microsoft 365, Intune, Active Directory, and Entra ID environments.
- Ensure secure, reliable, and compliant workplace technology services.
- Drive service improvement, technology projects, and user experience enhancements.
- Partner with IT, Security, and business teams to support workplace technology strategy and delivery.
Bring Your Expertise
- Extensive experience in Digital Workplace, End User Computing, Infrastructure, or Identity Management.
- Experience leading teams, managed service providers, and technology vendors.
- Strong Microsoft 365, Endpoint Management (Intune), Active Directory, Entra ID, and Identity & Access Management expertise.
- Experience managing Windows, mobile, and collaboration technologies, including Teams Rooms and video conferencing.
- Understanding of networking, IT service management, and workplace technology operations.
- Strong troubleshooting, communication, stakeholder management, and service improvement skills.
- Experience managing projects, operational priorities, and technology service delivery.
- Understanding security, compliance, and governance requirements.
Additional Experience That Could Help You Succeed
- ITIL certification or knowledge of ITIL service management practices.
- Microsoft certifications in Microsoft 365, Endpoint Management (Intune), Azure, Identity & Access Management
Requirements
- Extensive experience in Digital Workplace, End User Computing, Infrastructure, or Identity Management
- Experience leading teams, managed service providers, and technology vendors
- Strong Microsoft 365, Endpoint Management (Intune), Active Directory, Entra ID, and Identity & Access Management expertise
- Experience managing Windows, mobile, and collaboration technologies, including Teams Rooms and video conferencing
- Understanding of networking, IT service management, and workplace technology operations
- Strong troubleshooting, communication, stakeholder management, and service improvement skills
- Experience managing projects, operational priorities, and technology service delivery
- Understanding security, compliance, and governance requirements
- ITIL certification or knowledge of ITIL service management practices
- Microsoft certifications in Microsoft 365, Endpoint Management (Intune), Azure, Identity & Access Management
Benefits
- Medical, Dental & Vision
- 401(k)
- Holiday Pay
- Vacation
Company overview
Ascensia Diabetes Care is a global medical device company specializing in diabetes management solutions. The company focuses on developing, manufacturing, and marketing blood glucose monitoring systems and related diabetes care products. As a dedicated diabetes care company, Ascensia provides innovative technologies to help people with diabetes manage their condition effectively. Their product portfolio includes blood glucose meters, test strips, lancing devices, and digital health solutions designed to simplify diabetes management. The company operates worldwide, serving healthcare professionals and patients across multiple markets. Ascensia Diabetes Care emerged as an independent entity following its acquisition from Bayer AG, allowing it to focus exclusively on advancing diabetes care through continuous innovation and patient-centered solutions. The company's mission centers on improving the lives of people with diabetes by providing reliable, accurate, and user-friendly monitoring systems that support better health outcomes and quality of life.