Direct Support Professional

Summary

The Certified Support Provider (CSP) directly serves our clientele, providing care, support and skills-training to individuals with developmental disabilities and/or mental health challenges.

Essential Duties and Responsibilities

• Assist in menu planning, grocery shopping, food preparation and cooking as per medical/nutritional orders.
• Provide clothing, bathing, and hygiene assistance as required.
• Administer medication to clients and provide medical support as required per training and written doctor's orders.
• Follow individual client programs and support documents, data tracking to meet medical, life skills, social skills and behavior needs/goals.
• Assist with the activities of daily living.
• Provide social skills training for interaction with staff and residents as well as integration into the community.
• Participate in client activity planning and implementation.
• Transport clients into the community (approved drivers only).
• Represent/advocate for the needs and desires of clients.
• Offer the clients meaningful choices and respect their input.
• Model appropriate behavior.
• Keep house, yard, and program vehicles neat and clean.
• Use company equipment appropriately.
• Perform vehicle maintenance tracking if assigned.
• Be prepared for potential emergencies.
• Maintain client and staff safety by remaining alert to and eliminating potential hazards.
• Read written and electronic communications in a timely manner.
• Interact respectfully and cooperatively with co-workers.
• Generate effective and accurate documentation of client daily and medical needs.
• Provide accurate and complete documentation.
• Use Therap, email, and other communication tools appropriately.
• Comply with all relevant Oregon Administrative Rules (OARs).
• Maintain strict confidentiality.
• Follow the dress code.
• Follow assigned schedule (days and times).
• Participate in and complete all initial and on-going training and professional development activities.
• Maintain all required certifications and licenses without lapses.
• Attend all staff meetings as scheduled.
• Work independently or as an active member of a team as circumstances dictate.
• Foster an environment that encourages skill building and independence as allowed by individual plans.
• Other duties as assigned or necessary to support the program and/or company.

Qualifications

• Ability to respond effectively displaying professionalism, sensitivity, and empathy to linguistic, cultural, social, economic, and individual differences and challenges.
• Ability to write and maintain accurate and timely documentation.
• Ability to present information 1:1 and to groups in an organized and concise manner.
• Must be able to work independently as well as a member of a team.
• Must have excellent organizational and time management skills.
• Must remain flexible and able to handle multiple priorities with the ability to adjust to high pressure and rapidly changing business conditions.
• Ability to quickly assess unique situations and develop and apply strategies to effectively meet the needs of the child and family.
• Ability to interpret contracts and ensure compliance.
• Ability to provide exemplary service to employees and outside constituents.
• Effective, respectful, and professional written and verbal communication.
• Rapport building and maintenance with youth and adults.
• Problem solving/crisis management skills.
• Professional boundaries and self-care routines.
• Demonstrated knowledge of the developmental disabilities and mental health fields.
• Ability to communicate effectively and professionally with individuals, families, service providers, county and state officials, professionals, and the general public.
• Ability to supervise and hold others accountable.
• Ability to maintain accurate and complete records.
• Ability to facilitate the development of services to meet the needs of people with disabilities.
• Ability to perform basic math and computer word processing tasks.
• Decision-making skills.
• Conflict resolution skills.
• Ability to work as an active team member.
• Ability to work independently without direct supervision.
• Ability to maintain confidentiality.