Direct Support Professional
Volunteers Of America Western Washington
Summary
Direct Support Professionals (DSPs) work directly with adults with developmental disabilities in a residential setting and assist clients with activities of daily living. DSPs provide support and training to the program participants by assisting them in the core service areas of health and safety, personal power and choice, positive recognition by self and others, community integration, constructive relationships, and building skill competence.
Job description
Principal Activities
- Support clients to help achieve their PCSP and IISP goals and objectives, collect and record data in accordance with department guidelines.
- Instruct and support clients in daily living skills, basic health and hygiene needs, meal preparation, leisure activities, community living and integration skills, caring for their pets (where applicable), and ensure all related tasks are being completed daily.
- Observe and monitor clients and document their activities and any incidents or difficulties on appropriate forms per program guidelines and client plans. Report any changes (mental, physical, emotional, or behavioral) to appropriate personnel and document it in client records accordingly.
- Support clients by providing transportation access around the community and accompany clients to recreational activities, doctor appointments, IISP goal outings or work.
- Work alone with clients who may exhibit challenging or aggressive behavior and use appropriate training and de-escalation techniques to maintain a safe and supportive environment.
- Assist clients with money skills and purchases/shopping.
- Support clients with medications in accordance with individual plans, RND instructions and physicians’ order, and promptly report any medication or treatment difficulties to the supervisor.
- Peri-care and assistance with personal grooming as needed.
- Attend regular state and agency mandated trainings as scheduled and stay current on all trainings.
- Attend and participate in monthly staff meetings.
- Maintain excellent communication with other staff and Program Manager regarding all aspects of client care, household operations, personnel, and VOA/DS business.
- Appropriately maintain professional caring relationships with the clients while preserving healthy professional boundaries.
Requirements
- At least 18 years of age and have a high school diploma or GED.
- Ability to read and understand program requirements and perform required documentation.
- Required to obtain an NAR, CNA, or HCA credential within 120 days of employment.
- Must attend all scheduled training and complete LTC certification within 120 days of employment.
- Remain in compliance with Continuing Education requirements annually.
- Possess a current Washington State driver’s license and the ability to transport clients in an agency provided vehicle.
- Ability to attend and pass agency driver training.
- Have and maintain an acceptable background check record per WAC 388-101D-0070 guidelines.
- Basic computer and internet skills.
- Must be able to lift and carry up to 50 lbs.
- Ability to stand for extended periods of time.
- Ability to physically assist some clients when transferring, bathing, toileting, and ambulating. Staff may need to physically lift or steady clients using approved methods.
- Required to consent to drug or alcohol testing in the case of an automobile accident or reasonable suspicion.
Benefits
- Vacation and Sick Time
- Paid Holidays
- Floating Holidays
- Medical, Dental & Vision
- Health Savings Account (HSA)
- Flexible Savings Account (FSA)
- Employee Assistance Program
- 403(b) Retirement Plan Matching
- Professional Development Opportunities
Company overview
Volunteers of America Western Washington is a faith-based nonprofit organization dedicated to serving vulnerable populations across Western Washington. As part of the national Volunteers of America network, this regional affiliate focuses on providing comprehensive human services to individuals and families in need. The organization operates various programs including housing assistance for homeless individuals and families, behavioral health services, addiction recovery programs, and support for veterans. Their mission centers on helping people rebuild their lives through compassionate care and practical assistance. With a strong commitment to community development, Volunteers of America Western Washington collaborates with local partners to address pressing social issues such as homelessness, poverty, and mental health challenges. The organization embodies the spirit of volunteerism and community service that has characterized the Volunteers of America movement since its founding in 1896.