Director, Account Management

Position Overview

The Director of Media Account Management & Business Development is responsible for managing and strengthening internal and external relationships across the media landscape while identifying opportunities to drive business growth, improve operational efficiency, and maximize the value of media partnerships.

This role serves as a central point of contact between internal company stakeholders and external media partners, including leagues, teams, networks, streaming platforms, and other vendors. The Director will oversee account management, lead cross-functional collaboration, support commercial negotiations, and identify new opportunities to expand partnerships, enhance service offerings, and drive incremental value for the business.

The ideal candidate combines strong relationship management skills, commercial acumen, media expertise, and a proactive approach to identifying and developing new business opportunities.

Key Responsibilities

Internal Account Management & Stakeholder Relations

• Serve as a primary account management lead for internal business partners, ensuring their needs, priorities, and objectives are understood and effectively addressed.
• Build and maintain strong relationships across internal teams, facilitating communication, collaboration, and alignment on media initiatives.
• Oversee internal requests, project timelines, deliverables, and approvals to ensure efficient execution and a high level of service.
• Provide regular updates on account activity, partnership opportunities, campaign status, and key business developments.
• Proactively identify challenges, resolve issues, and recommend solutions that improve the internal stakeholder experience.
• Develop standardized processes, reporting, and communication practices to enhance accountability and consistency across accounts.

Business Development & Growth

• Identify, evaluate, and develop new business opportunities across the media ecosystem to drive incremental value and strengthen existing partnerships.
• Proactively identify opportunities to expand current relationships, develop new partnerships, and unlock additional revenue, resources, or strategic benefits.
• Work collaboratively with internal stakeholders and external vendors to develop new ideas, partnership opportunities, and innovative solutions that address business needs.
• Lead initial discussions with prospective partners, evaluate potential opportunities, and coordinate internal resources to advance business development initiatives.
• Develop and maintain a pipeline of prospective opportunities, tracking progress, key milestones, and potential business impact.
• Measure the effectiveness of business development initiatives and communicate results, opportunities, and recommendations to leadership.

Operations, Execution & Reporting

• Oversee the coordination and execution of key account initiatives, ensuring projects remain on schedule and deliver against agreed-upon objectives.
• Establish reporting processes to track account performance, partnership activity, business development opportunities, and key deliverables.
• Maintain accurate documentation of vendor agreements, account activity, opportunities, and ongoing commitments.
• Develop performance reviews and business updates for internal stakeholders and leadership.
• Establish clear workflows and accountability across internal teams and external partners.
• Identify opportunities to streamline processes, improve communication, and enhance the overall account management function.

Qualifications

• Bachelor's degree in Business, Marketing, Advertising, Communications, Management, or a related field, or equivalent professional experience.
• 8+ years of experience in media, account management, business development, media partnerships, advertising, or a related field.
• Demonstrated experience managing complex internal stakeholder relationships and external vendor partnerships.
• Strong understanding of the media ecosystem, including leagues, teams, networks, streaming platforms, and media rights.
• Experience identifying and developing business opportunities, managing commercial relationships, and supporting negotiations.
• Proven ability to manage multiple accounts, projects, and priorities in a fast-paced environment.
• Excellent communication, presentation, negotiation, relationship-building, and problem-solving skills.
• Strong analytical and organizational abilities, with experience tracking business opportunities, account performance, and partnership deliverables.
• Ability to influence stakeholders, build consensus, and work effectively across multiple teams and organizational levels.