Director, Change Management Lead
Smith+Nephew
Summary
This role oversees the development of change management strategies to support focused areas of the business, with priority delivery focus on strategically critical programmes of work. The successful candidate has a passion for and deep knowledge of change management and understands how to leverage key stakeholders to implement changes within global organizations. This role will be responsible for partnering with their business leads to provide strategic change management support, build capability and create and deploy change management strategies across a portfolio of projects/programs in varying global regions.
Job description
What will you be doing?
- Leads and manages change activities across their portfolio.
- Works directly with key stakeholders and is responsible for briefing executive audiences where needed.
- Assesses changes occurring across a portfolio of projects, creates a portfolio dashboard/view and plans change management activities accordingly.
- Maps the dynamics of multiple changes, across various business segments, regions and stakeholder groups, and identifies interdependencies across the project. Sequences change management activities accordingly.
- Translates project information and data into compelling visuals that support project/initiatives' business objectives.
- Proactively communicates with project leads and sponsors on change management needs on projects, provides updates on all change management activities across the portfolio, and strategies to brief project leadership as well as Steering Committees.
- Works with Internal Communications lead to design and execute communications to drive employee awareness, engagement and adoption.
- Builds collaboration between members of various departments including, but not limited to, Finance, Digital & Technology, Marketing, Procurement, People/HR and external vendors.
- Supports internal change practice development.
What will you need to be successful?
- Minimum 8-10 years of experience.
- Communication Skills - Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style, tailored to the audience. Ability to make effective and persuasive presentations on complex topics to internal and external audiences.
- Financial Knowledge - Requires knowledge of financial terms, processes and concepts, and the ability to comprehend and interpret complex financial transactions.
- Reasoning Ability - Ability to understand the dynamics of multiple changes, across various business segments, regions and stakeholder groups, in order to identify the interdependencies across the project and sequence change management activities accordingly. Ability to comprehend, analyze, and interpret complex financial information, transactions and accounting principles. Ability to problem-solve, both independently and working as a team. Requires strong analytical and quantitative skills.
- Scope of responsibility - Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines.
- Education - Bachelor's Degree (BA/BS). Master's Degree preferred.
Requirements
- Minimum 8-10 years of experience
- Strong communication skills
- Financial knowledge of terms, processes and concepts
- Strong analytical and quantitative skills
- Problem-solving independently and as a team
- Bachelor's Degree (BA/BS)
- Master's Degree preferred
Benefits
- Medical, Dental & Vision
- 401(k) Matching
- Tuition Reimbursement
- Medical Leave Programs
- Parental Leave
- Generous PTO
- Paid Company Holidays
- Volunteer Time
- Employee Assistance Program
- Discounted Stock Options
- Health Savings Account
- Fertility & Adoption Assistance
- Hybrid Work Model
Company overview
Smith+Nephew is a global portfolio medical technology company with a rich history dating back to 1856, originally founded as a chemist shop in Hull, UK. The company specializes in the repair, regeneration, and replacement of soft and hard tissue through innovative medical devices and technologies. Operating through three core business units—Orthopaedics, Sports Medicine & ENT, and Advanced Wound Management—Smith+Nephew serves healthcare professionals and patients in over 100 countries worldwide. With approximately 18,000 employees, the company generated annual sales of $5.5 billion in 2023 and is listed on both the London Stock Exchange (FTSE100) and New York Stock Exchange. Their product portfolio includes joint replacement systems, robotics-assisted surgical platforms, sports medicine implants, advanced wound care solutions, and ENT technologies. The company is pioneering new frontiers in medical technology, including Spatial Surgery systems that integrate augmented reality and real-time data processing for enhanced surgical precision. Smith+Nephew's mission centers on their "Life Unlimited" purpose, aiming to restore patients' bodies and self-belief through technological innovation that removes limitations on living.