Director, Commercial Business Operations
Siemens Healthineers
Summary
This role sits at the center of the North America Commercial organization, supporting Sales Strategy & Enablement. You will operate as a force multiplier across Sales Operations, Variable Compensation, Learning & Development, Sales Compliance, and Reporting & Analytics. The mandate is to drive clarity, execution, and outcomes across a complex commercial ecosystem while continuously evolving how the organization operates.
Job description
Key Responsibilities
Enterprise Project Leadership
- Lead and execute high-impact, cross-functional initiatives from concept through delivery
- Establish clear project structure, milestones, and accountability
- Drive alignment across stakeholders with competing priorities
Problem Solving & Continuous Improvement
- Diagnose operational challenges by identifying root causes, not just symptoms
- Develop practical, scalable solutions that improve performance and efficiency
- Translate ambiguity into structured plans and measurable outcomes
Cross-Functional Integration
Partner across: Sales Operations (territory design, coverage, readiness), Variable Compensation (plan design and execution), Learning & Development (productivity and capability building), Sales Compliance (risk mitigation and governance), Reporting & Analytics (insight and forecasting discipline). Ensure initiatives are coordinated and aligned to commercial priorities.
Innovation & Modernization
- Identify opportunities to modernize commercial processes, tools, and workflows
- Bring forward new ideas that improve speed, insight, and scalability across the organization
- Evaluate and implement emerging capabilities, including AI and automation, to enhance decision-making, forecasting, and productivity
- Partner with technology and business teams to translate innovation into practical, adopted solutions
Leadership Without Authority
- Influence senior stakeholders and drive decisions across the organization
- Effectively manage up to executive leadership and across/down to teams
- Build trust and momentum without relying on formal authority
Operational Rigor
- Bring structure, cadence, and visibility to key initiatives
- Track progress, remove roadblocks, and ensure follow-through
- Elevate issues early with clear recommendations
Qualifications
- 8–12+ years of experience in business operations, strategy, consulting, or commercial operations
- Proven track record leading complex, cross-functional projects
- Strong problem-solving skills with a bias toward execution
- Demonstrated ability to identify and implement process improvements or new ways of working
- Exposure to digital transformation, automation, or AI-driven initiatives within a commercial or operational context
- Ability to influence senior leaders and navigate matrixed organizations
- Excellent communication skills with the ability to simplify complex topics
- High level of ownership, accountability, and attention to detail
What Success Looks Like
- Initiatives move faster with clearer ownership and fewer bottlenecks
- Cross-functional alignment improves across Sales Strategy & Enablement
- Root causes of recurring issues are identified and resolved
- New ideas and technologies (including AI) are introduced and translated into tangible business impact
- Leadership has clear visibility into priorities, risks, and progress
- The commercial organization operates with greater consistency, speed, and discipline
Location: Remote (U.S.) with periodic travel (30% North America)
Requirements
- 8–12+ years of experience in business operations, strategy, consulting, or commercial operations
- Proven track record leading complex, cross-functional projects
- Strong problem-solving skills with a bias toward execution
- Demonstrated ability to identify and implement process improvements or new ways of working
- Exposure to digital transformation, automation, or AI-driven initiatives within a commercial or operational context
- Ability to influence senior leaders and navigate matrixed organizations
- Excellent communication skills with the ability to simplify complex topics
- High level of ownership, accountability, and attention to detail
Benefits
- Medical, Dental & Vision
- 401(k) Retirement Plan
- Life Insurance
- Long-term Disability Insurance
- Short-term Disability Insurance
- Paid Parking/Public Transportation
- Paid Time Off
- Paid Sick and Safe Time
Company overview
Siemens Healthineers is a German multinational medical technology company specializing in diagnostic and therapeutic imaging, laboratory diagnostics, and molecular medicine. Founded in 2017 as a spin-off from Siemens AG, the company has established itself as a global leader in healthcare technology with a comprehensive portfolio that addresses the complete care continuum for many of the world's most threatening diseases. With approximately 69,500 employees worldwide and operations in over 70 countries, Siemens Healthineers generates annual revenues exceeding €21 billion. The company's product offerings span across four main business segments: Imaging (including CT, MRI, ultrasound, and X-ray systems), Diagnostics (laboratory and point-of-care testing), Varian (cancer care and radiation therapy), and Advanced Therapies. Siemens Healthineers is particularly renowned for pioneering breakthroughs in medical imaging, having developed the world's first commercial PET/CT scanner and continuing to innovate in areas such as artificial intelligence, digital health solutions, and precision therapy. The company's commitment to research and development, with annual investments of approximately €1.5 billion, drives its mission to pioneer breakthroughs in healthcare for everyone, everywhere, sustainably.