Director, Commercial Excellence & Analytics

This role reports to the VP, BD Excellence & Analytics.

Commercial Excellence

• Lead BD Surgery's commercial excellence strategy in alignment with business priorities and enterprise standards.
• Improve sales force effectiveness through enhancements to forecasting, pipeline management, account planning, territory execution, and customer engagement.
• Drive adoption of commercial best practices, performance management, and management operating systems.
• Partner with Corporate Commercial Excellence to implement tools, capabilities, and strategic initiatives.
• Identify opportunities to accelerate growth, improve productivity, and simplify commercial processes.

Analytics & Business Insights

• Lead delivery of analytics, business intelligence, and decision-support capabilities for commercial leadership.
• Translate data into actionable insights that identify growth opportunities, performance gaps, and business risks.
• Develop KPIs, dashboards, and performance metrics that drive accountability and execution.
• Advance forecasting, funnel management, segmentation, and opportunity identification capabilities.
• Expand the use of predictive and prescriptive analytics to support business decisions.

Automation & AI Enablement

• Develop and execute a roadmap for automation, AI, and digital enablement across the commercial organization.
• Reduce administrative burden and eliminate non-value-added work for sales and analytics teams.
• Deploy AI, workflow automation, and advanced analytics solutions to improve productivity and decision-making.
• Partner with enterprise and technology teams to implement scalable commercial capabilities.
• Establish governance and best practices for responsible AI adoption.

Continuous Improvement & BD Excellence

• Apply BD Excellence methodologies to improve commercial performance, execution, and operating efficiency.
• Lead Kaizen, problem-solving, and process improvement initiatives across the commercial organization.
• Implement management systems, visual management, and governance processes that sustain results.
• Build a culture of continuous improvement, accountability, and data-driven decision making.
• Translate strategic priorities into measurable improvement initiatives and business outcomes.

Leadership & Influence

• Lead, develop, and mentor a team of analytics and commercial excellence professionals.
• Build organizational capabilities in analytics, automation, commercial effectiveness, and continuous improvement.
• Partner with Sales, Marketing, Commercial Operations, Finance, IT, and National Accounts to drive business performance.
• Influence and align stakeholders across functions to execute strategic initiatives and achieve business objectives.

Required Qualifications

• Bachelor's degree
• 10+ years of experience in commercial excellence, sales effectiveness, business analytics, commercial operations, consulting, or related disciplines.
• Success leading cross-functional transformation, commercial performance, or analytics initiatives.
• Experience building and leading high-performing analytics, commercial excellence, or business intelligence teams.
• Strong understanding of sales operations, forecasting, performance management, CRM platforms, and commercial processes.
• Proven ability to influence senior leaders and drive change in a matrixed organization.
• Medical device, healthcare, or other regulated industry experience.

Knowledge & Skills

• Strong commercial and business acumen
• Ability to translate data and insights into business results.
• Knowledge of AI, automation, digital enablement, and process optimization.
• Strong analytical, problem-solving, and strategic thinking capabilities.
• Proficiency with CRM platforms, Power BI, analytics tools, and continuous improvement methodologies.

Travel Requirement

Ability to travel domestically, and sometimes internationally, up to 25-40%, depending on business needs.