Director, Corporate Communications

About the Role

The Director, Corporate Communications is a newly created role reporting to the Executive Director, Communications and Talent Strategy. It's a builder role. As PCI enters its next phase of growth, this role will build the corporate communications capability to support it across both internal and external audiences. A critical part of the role will be creating a more Integrated PCI communications model, standardizing and harmonizing how we communicate where it makes sense while preserving the local relevance and uniqueness of our sites. This is a hands-on role for someone who has done this before and wants to do it again. You'll bring the narrative to life, build the infrastructure, manage the communications tactics, channels and technology, bring in the right partners, and lead the intranet capability. You'll set the strategy and you'll do the work. Agency experience is a strong fit.

What Success Looks Like

• Strengthen the corporate narrative. Partner across the business to translate PCI's strategy, purpose, and priorities into a clear and credible corporate story. Ensure consistency across corporate, executive, employee, investor, and reputation-focused communications.
• Build an Integrated PCI communications model. Standardize and harmonize communications across sites, functions and regions where consistency creates value, while preserving the local relevance and uniqueness that matter to our people and our global network. Establish common standards and ways of working that create a more connected employee experience across PCI.
• Own the communications engine. Lead the day-to-day tactics, channels and technology that power communications across PCI, including digital signage, email, the intranet and emerging tools. Ensure the right information reaches the right audiences through the right channels, and continuously improve how those channels work together.
• Operationalize the talent brand. Partner with HR and Talent Strategy to embed PCI's employee value proposition across channels, recruiting, and the employee experience. Make PCI a recognized destination for talent in our industry.
• Launch and lead the intranet. Stand up the enterprise intranet with a clear content strategy, governance and operating rhythm, and integrate it with PCI's broader communications ecosystem. Ensure the platform remains current, useful, and relevant and enable users across PCI to create and consume content.
• Put the right partners in place. Assess and select agency and vendor partners for key capabilities such as media relations, crisis readiness, and creative. Then manage them to clear outcomes.
• Build for the next phase of growth. Set up the processes, protocols, and controls to scale communications as PCI grows, including executive communications, issues and crisis management, and spokesperson readiness.
• Measure what matters. Define how communications effectiveness is measured and reported and use the data to shape what comes next.

The Capabilities Needed for Success

• Strategic storytelling. Turns complex business strategy into a clear, credible story that works for every audience.
• Builder mindset. Builds capability from the ground up: structure, process, partners, and measures. Comfortable with ambiguity.
• Executive presence and judgment. A trusted advisor to senior leaders. Steady under pressure and sound in sensitive or high-stakes situations.
• Hands-on execution. Writes, edits and delivers. Directly manages communications tactics, channels and technology, and moves easily between strategy and the details.
• Enterprise leadership (Integrated PCI Mindset). Works across functions, sites and regions to build common approaches where they create value while respecting meaningful local differences. Gets results through influence rather than central control.
• Future of work lens. Uses digital and AI-enabled tools to make communications more effective and efficient.

Qualifications

• 15+ years of corporate communications experience, including building or scaling a corporate communications function in a growing, complex organization
• Agency background strongly preferred, with experience advising senior executives across multiple clients and situations
• Proven experience implementing an enterprise narrative, operationalizing a talent or employer brand, and leading an intranet or digital content strategy
• Experience selecting and managing agency and vendor partners
• Crisis, issues, and media relations experience
• Exceptional writing and editing skills
• Bachelor's degree in Communications, Journalism, Marketing, or a related field
• Industry experience not required
• Ability to travel approximately 10%, domestically and internationally as needed