Director, eLearning & Training Management

About the Role

The Director, eLearning & Training Management is responsible for leading the global Training function at Insmed, including oversight, governance, and continuous improvement of the enterprise Learning Management System (LMS) and associated training processes across both GxP and non-GxP functions. Reporting directly to the Senior Director, Global Quality Assurance, you will establish and maintain an effective, compliant, and scalable training framework that supports regulatory requirements, organizational capabilities, and enterprise business objectives.

In collaboration with cross-functional stakeholders, you will provide strategic direction and operational leadership for enterprise training governance, learning technologies, training compliance, process optimization, and performance monitoring. You will drive continuous improvement through data-driven insights, automation, and innovative learning approaches to enhance training effectiveness, operational efficiency, and the learner experience.

What You'll Do

In this role, you'll have the opportunity to provide strategic leadership and oversight of Insmed's global enterprise training program, establishing scalable processes, governance frameworks, and standards that support both GxP and non-GxP business functions. You'll also:

• Lead the development, implementation, and continuous evolution of the enterprise training strategy, including new hire onboarding, foundational curricula, annual training requirements, and emerging organizational learning needs.
• Drive cross-functional alignment and stakeholder engagement to ensure training programs, processes, and technologies effectively support business priorities, regulatory requirements, and organizational capabilities.
• Provide strategic direction and operational oversight of the enterprise Learning Management System (LMS), including system governance, business requirements, lifecycle management, enhancements, and continuous improvement.
• Oversee global LMS operations through direct team leadership and collaboration with functional stakeholders, regional representatives, and system administrators, ensuring consistent processes, effective service delivery, and an optimal learner experience.
• Establish and monitor key performance indicators to assess training compliance, operational performance, and training effectiveness.
• Leverage data-driven insights, stakeholder feedback, and process assessments to identify risks and drive measurable improvements.
• Champion innovation, automation, and emerging learning technologies to simplify training processes, improve operational efficiency, and enhance learning effectiveness across the enterprise.
• Provide leadership, coaching, and development to the Training team, establishing clear objectives, accountability, performance expectations, and succession and capability development plans.
• Provide business oversight of LMS system lifecycle and compliance activities, including system releases, change controls, deviations, CAPAs, periodic reviews, audit trail reviews, and associated procedures and documentation.
• Partner with technical and validation teams to ensure appropriate validation, risk management, and ongoing system compliance.
• Serve as the enterprise subject matter expert for training processes and LMS governance, providing leadership and representation during regulatory inspections, internal audits, and external assessments, including oversight of associated commitments and remediation activities.
• Oversee LMS vendor relationships, including service performance, contractual obligations, licensing, and commercial considerations, ensuring alignment with business requirements, service expectations, and financial objectives.

Who You Are

Basic Qualifications: You meet one of the following minimum education and experience requirements: Master's degree in related discipline along with a minimum of 8 years of progressive experience in enterprise training or learning management within the pharmaceutical or biotechnology industry; OR Bachelor's degree in related discipline along with a minimum of 12 years of progressive experience in enterprise training or learning management within the pharmaceutical or biotechnology industry.

Preferred Qualifications: In addition to meeting the basic qualifications above, you will also possess some or all of the following:

• Demonstrated leadership experience managing teams, developing talent, and driving results through cross-functional collaboration in a global, matrixed organization.
• Extensive experience in the strategic management, governance, implementation, and continuous improvement of enterprise Learning Management Systems (LMS) supporting both GxP and non-GxP functions.
• Strong knowledge of applicable US and international regulatory requirements, GxP standards, and quality and compliance expectations, with experience operating in global pharmaceutical environments, including the EU and Japan.
• Proven ability to develop and execute enterprise training strategies that align learning capabilities, compliance requirements, and organizational business objectives.
• Demonstrated success leading complex, cross-functional initiatives, driving organizational change, and delivering measurable improvements in operational performance and training effectiveness.
• Strong understanding of computerized system lifecycle management, validation principles, and associated quality processes within regulated environments.
• Experience supporting global health authority inspections, regulatory audits, and associated compliance activities preferred.
• Strong business acumen, strategic thinking, and analytical capabilities, with demonstrated ability to leverage performance metrics and emerging technologies to drive innovation and continuous improvement.
• Excellent executive communication, stakeholder management, and influencing skills, with the ability to communicate complex topics clearly and concisely across organizational levels.

Where You'll Work

This is a hybrid role based out of our Bridgewater, NJ office. You'll have the option to work remotely, with in-person collaboration when it matters most.

Travel Requirements

This role requires occasional domestic & international travel (approximately 5-10%).