Director, Global Brand Protection - North America

The NA Director works with commercial business leaders and cross-functional partners at the regional level (e.g. Quality, Supply Chain, Legal, Global Security, Government Affairs, Commercial) across all segments to communicate brand protection risks, align on business objectives and advise the business on appropriate strategies and countermeasures to increase the safety and security of the supply chain.

The NA Director also works closely with Johnson & Johnson’s Global Security team as well as with external agencies and vendors/partners to collect market intelligence, assess threats and vulnerabilities to J&J’s supply chain, support investigations and enforcement activities targeting illicit traders, and generally improve J&J’s ability to detect, deter and prevent counterfeit and illicit trade.

Responsibilities

• Risk assessment – Partners with Brand Protection (BP) Technology team to develop an expert view of the global illicit trade threat environment and associated risks to our businesses and patients/consumers; consolidates data for business unit leads.
• Supply chain integrity – Identifies and understands risks and vulnerabilities across J&J’s global supply chains and recommends effective mitigations/controls.
• Core capabilities – Works with the wider Brand Protection team as well as the other J&J Functions to innovate, develop and sustain capabilities to advance and deliver value to our businesses and patients/consumers through effective brand protection risk management.
• Manager – Plans, assigns and directs work for 3 or more direct reports; responsibilities include delivering the 5 conversations, appraising performance, developing competencies, and inspiring team members to reach their full potential through effective coaching/mentoring.
• Scale and embed – Drives and enables strategic projects to scale and embed brand protection throughout the enterprise and thereby increase supply chain safety and security and reduce the cost of brand protection.
• Partner engagement – Optimizes collaboration with cross-functional/regional GBP program teams and other key partners to ensure alignment, visibility/action toward critical issues, resource optimization and project execution.
• External collaboration – Leads, shapes and influences brand protection industry thinking and practice and collaborates with industry partners to sustain knowledge base and benchmark standards, while continually moving J&J GBP toward best-in-class performance.

Qualifications/Requirements

• A minimum of a Bachelor’s degree is required.
• Advanced degree or equivalent experience in an applicable field of study or certification would be an asset.
• A minimum of 10 years relevant technical and business experience is required.
• Management experience at a Sr. Manager or Director level is required.
• Healthcare and/or consumer/personal care industry experience is preferred.
• Prior work history in brand protection, Quality/compliance or investigations/enforcement is preferred.
• Adept understanding of key relevant business processes, such as financial planning, strategy and business planning, regulatory requirements and supply chain strategies is preferred.
• Experience in effectively presenting to and working with senior leadership; strong facilitation capability with cross-functional groups is required.
• Strong project management and communication skills (both written and verbal) are required.
• Recognized leader, who is a dynamic, proactive, and decisive person. Adapts well to and initiates change in the organization.
• Ability to build productive relationships and work and influence effectively across cultures and functions without line authority is required.
• Ability to work with and effectively influence all levels within the organization is required.
• Fluency in English is required.
• Up to 25% overnight international and domestic travel required.