Director, Internal Communications

Strategic Communications Leadership

• Define and drive the enterprise employee communications strategy to support business priorities, organizational goals, and long-term growth objectives.
• Serve as a trusted communications advisor to executive leadership, providing strategic counsel on employee engagement, organizational effectiveness, and change communications.
• Shape and articulate compelling narratives that connect business strategy, company performance, and organizational priorities to employees.
• Lead the development and execution of enterprise-wide communication strategies and campaigns that advance key business initiatives.
• Identify emerging organizational risks, opportunities, and trends, proactively developing communication strategies to support leadership objectives.

Executive Communications

• Develop executive communications strategy and content for senior leaders, including company-wide announcements, town halls, presentations, speeches, leadership messaging, and employee engagement forums.
• Partner directly with executive leadership to develop authentic, transparent, and impactful communications that reinforce business priorities and organizational culture.
• Provide executive-level communications counsel during periods of organizational change, transformation, and significant business events.
• Ensure consistent executive messaging and alignment across business functions and leadership teams.

Employee Engagement & Culture

• Lead enterprise employee engagement communications strategies that strengthen culture, inclusion, recognition, and organizational connection.
• Drive company-wide storytelling initiatives that showcase employee achievements, business success, innovation, and company values.
• Oversee employee listening and feedback strategies, leveraging insights to improve engagement, communication effectiveness, and employee experience.
• Partner with Human Resources and business leaders to align communication efforts with talent, culture, and workforce priorities.

Change & Transformation Communications

• Help direct enterprise change communications strategies supporting business transformations, organizational redesigns, leadership transitions, and strategic initiatives.
• Develop comprehensive stakeholder communication plans that enable employees and leaders to understand, navigate, and embrace change.
• Provide strategic guidance to executive and business leaders on communication approaches that build trust, transparency, and alignment during periods of uncertainty.
• Ensure change communications support organizational readiness, adoption, and business outcomes.

Content Strategy & Channel Governance

• Help shape and influence the governance, strategy, and evolution of internal communication channels, including intranet platforms, email communications, collaboration tools, leadership forums, and town halls.
• Establish editorial strategies and content frameworks that ensure a consistent, engaging, and high-quality employee experience.
• Drive innovation in communication channels, formats, and employee engagement approaches.
• Maintain enterprise-wide messaging standards, ensuring consistency with company values, culture, and brand expectations.

Enterprise Partnership & Stakeholder Management

• Lead strategic partnerships with Human Resources, Corporate Affairs, Executive Leadership, and business functions to align communications with organizational priorities.
• Influence and align senior leaders across the enterprise to ensure integrated communication strategies and consistent employee experiences.
• Facilitate coordination among multiple stakeholders, balancing competing priorities while advancing enterprise objectives.
• Represent Employee Communications in cross-functional leadership discussions and strategic planning activities.

Measurement, Insights & Continuous Improvement

• Establish enterprise communications measurement frameworks, KPIs, and reporting processes to assess effectiveness and business impact.
• Leverage employee feedback, engagement data, and communication analytics to inform strategy and optimize performance.
• Deliver actionable insights and recommendations to executive leadership regarding communication effectiveness, workforce sentiment, and organizational alignment.
• Champion a data-driven approach to employee communications and engagement.

Leadership & Team Development

• Set communications standards, governance, and best practices across the organization.
• Coach communications team members while fostering a high-performance, collaborative culture.
• Manage a portfolio of strategic communications initiatives, ensuring alignment with enterprise priorities and business objectives.
• Build organizational communications capability by mentoring leaders and communications professionals across the company.
• Drive operational excellence, resource planning, and prioritization within the communications function.