Director, IT Data & AI Product Owner – PDM & Tech Ops

You will serve as the IT Data & AI Center of Excellence (COE) lead for PDM and Tech Ops AI product/s, acting as the primary interface between PDM and Tech Ops stakeholders and IT, and shaping how AI is applied to improve knowledge management, Quality processes and decision-making for Technical Development, PD, and Quality. This position is based in Foster City, CA (hybrid-eligible).

Key Responsibilities

• Define and lead product strategy and multi-year roadmap for AI-enabled Technical Development and Quality capabilities.
• Partner with senior PDM and Tech Ops leaders to identify high-impact AI opportunities, identify pain points, and advanced analytics opportunities, and develop compelling business cases.
• Lead and mentor AI Delivery Leads, Data Scientists and Product Managers.
• Prioritize the product backlog based on business value, risk, technical feasibility, and alignment with enterprise data and AI strategy.
• Establish and scale product operating model for consistency in delivery.
• Translate business objectives into clear product requirements and backlog items, incorporating data architecture, platform constraints, and scalability considerations.
• Own the end-to-end product vision and multi-year roadmap for a portfolio of AI-enabled capabilities for Technical Development, PD and Quality decision-support, balancing enterprise priorities, platform constraints and value realization.
• Align solutions with data architecture, AI/ML capabilities, and platforms.
• Ensure adherence to GxP, 21 CFR Part 11, Annex 11 and regulated SDLC process.
• Define and track success metrics such as cost reduction, productivity gains, user adoption, and satisfaction; use insights to guide continuous improvement.
• Drive change management and user adoption, including designing for user experience, stakeholder communications, training strategies, and feedback loops.
• Own the vendor and partner strategy for product support, including external development capacity and AI/LLM capabilities, in coordination with IT and Procurement.
• Identify gaps between current-state capabilities and target-state solutions, influencing Databricks, AWS, and data platform evolution in partnership with technical leaders.
• Ensure compliance with GxP, privacy, and data governance requirements.
• Serve as a trusted advisor to clinical development leadership, applying strong business and financial acumen to evaluate trade-offs and recommend data- and AI-driven solutions.

Key Skills & Experience

• Bachelor's with 12+ years or Master's/PhD with 10+ years in relevant field.
• Strong understanding of clinical development processes including trial operations and data management.
• Experience leading AI/data product portfolios and teams.
• Strong executive stakeholder engagement and influence skills.
• Ability to translate complex business problems into scalable AI solutions.
• Knowledge of AI/data platforms (AWS, Databricks).
• Experience in Agile product delivery environments.
• Strong business acumen and prioritization skills.

Differentiators

• Experience in PD, Quality systems, and understanding of CMC, manufacturing and supply chain analytics.
• Experience applying AI/ML in clinical trials or development.
• Experience in GxP-regulated environments.
• Exposure to generative AI use cases.