Director, Medical Performance Measurement
Bristol Myers Squibb
Summary
Medical Affairs at Bristol Myers Squibb is institutionalizing a disciplined Medical Operating System — a structured execution engine designed to translate strategy into sustained, measurable performance. The Director, Medical Performance Measurement will be part of a team that will be a steward of this system, ensuring that Medical operates with precision, transparency, and enterprise-grade accountability. This role will carry accountability to embed operating rigor, institutionalize quarterly performance discipline, drive digital pull-through, and create enterprise-wide visibility into Medical execution. By establishing systemic accountability and disciplined execution, this role will support the leader in enabling Medical to maximize patient impact across our growth portfolio and catalysts — while elevating the organization to best-in-industry standards.
Job description
Position Overview
Medical Affairs at Bristol Myers Squibb is institutionalizing a disciplined Medical Operating System — a structured execution engine designed to translate strategy into sustained, measurable performance. The Director, Medical Performance Measurement will be part of a team that will be a steward of this system, ensuring that Medical operates with precision, transparency, and enterprise-grade accountability. This role will carry accountability to embed operating rigor, institutionalize quarterly performance discipline, drive digital pull-through, and create enterprise-wide visibility into Medical execution. By establishing systemic accountability and disciplined execution, this role will support the leader in enabling Medical to maximize patient impact across our growth portfolio and catalysts — while elevating the organization to best-in-industry standards.
Key Responsibilities
Architecture of a performance focused Medical Operating System
- Design and implement structured operating cadence (monthly + quarterly) across all Therapeutic Areas (TAs).
- Moderate quarterly Medical Impact Performance execution reviews.
- Socialize standardized execution KPIs aligned to enterprise growth priorities.
- Surface risks, execution gaps, and performance variances with clarity and objectivity.
- Recommend and implement course corrections and structural improvements.
- Ensure consistency of execution discipline across all TAs.
Own the Medical Performance Dashboard
- Design, Implement, and continuously maintain the enterprise Medical Performance Dashboard.
- Define leading and lagging indicators spanning growth portfolio execution, digital adoption, and capability maturity.
- Maintain standing "Operating Excellence" agenda time at the MLT level.
- Establish performance transparency across the medical organization.
Benchmark and Position Medical as Best-in-Industry
- Conduct rigorous external benchmarking of Medical operating models across the pharmaceutical industry.
- Codify best practices and institutionalize them within BMS Medical.
- Partner with Finance to quantify execution ROI and demonstrate Medical's value creation.
- Support the enterprise-level narrative on Medical performance, strategic progress, and impact.
Qualifications & Experience
- BA/BS or advanced degree in a relevant field.
- 8+ years of performance execution experience in pharmaceutical, biotech, or life sciences organizations.
- Demonstrated experience leading enterprise-scale transformation or operating model design.
- Proven track record building performance management systems, dashboards, and institutional operating cadence.
- Experience driving digital adoption and large-scale behavioral change in complex organizations.
- Highly structured thinker with exceptional operational rigor and an enterprise-wide perspective.
- Experience in Medical Affairs, Clinical Development, Marketing or Cross-Functional Strategy.
- Familiarity with performance management frameworks (e.g., OKRs, Balanced Scorecard).
Requirements
- BA/BS or advanced degree in a relevant field
- 8+ years of performance execution experience in pharmaceutical, biotech, or life sciences organizations
- Demonstrated experience leading enterprise-scale transformation or operating model design
- Proven track record building performance management systems, dashboards, and institutional operating cadence
- Experience driving digital adoption and large-scale behavioral change in complex organizations
- Highly structured thinker with exceptional operational rigor and an enterprise-wide perspective
- Experience in Medical Affairs, Clinical Development, Marketing or Cross-Functional Strategy
- Familiarity with performance management frameworks (e.g., OKRs, Balanced Scorecard)
Benefits
- Wellbeing support
- Retirement benefits
- Financial protection benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Flexible Time Off
- Paid company holidays
- Paid sick leave
- Paid volunteer days
- Summer hours flexibility
- Leaves of absence
- Annual Global Shutdown
Company overview
Bristol Myers Squibb is a global biopharmaceutical company dedicated to discovering, developing, and delivering innovative medicines that help patients prevail over serious diseases. Founded in 1887 and headquartered in Princeton, New Jersey, the company operates with a unique BioPharma strategy that combines the reach and resources of a major pharmaceutical company with the entrepreneurial spirit and agility of a biotech firm. BMS focuses on transformative therapies in key therapeutic areas including oncology, hematology, immunology, cardiovascular disease, and fibrosis. The company has built a sustainable pipeline of potential therapies and leverages translational medicine and data analytics to deliver the right medicine to the right patient at the right time. With over 10,000 employees worldwide, Bristol Myers Squibb maintains a strong commitment to scientific excellence, patient-centric innovation, and global health equity through its foundation. The company's portfolio includes groundbreaking treatments such as Opdivo (nivolumab) for cancer, Eliquis (apixaban) for cardiovascular conditions, and Orencia (abatacept) for autoimmune diseases, among others.