Director, North America Distribution and Logistics

Job Summary

The Director of North America Distribution & Logistics reports to the Vice President, Global Logistics & Distribution and is accountable for operational performance and execution across ZOLL ACT's North American distribution and logistics network. The role provides leadership across distribution operations, transportation, inventory execution, third-party logistics providers, customer fulfillment and regional network initiatives, with consistent focus on safety, quality, service, cost and productivity.

Essential Functions

• Manage North American distribution operations, including Wilmington and other assigned sites, with accountability for safety, quality, service, inventory accuracy, cost, productivity and site performance.
• Execute approved regional distribution network initiatives, including internal capacity optimization, distribution expansion, external and temporary storage solutions and third-party logistics (3PL) arrangements.
• Lead logistics and distribution integration for current and future acquisitions, including inventory transfers, warehouse integration, network alignment and operational readiness.
• Lead regional transportation execution, carrier performance management, freight cost optimization and relevant distribution and transportation budgets.
• Ensure reliable inventory movements, receiving, put-away, pick/pack, shipping, returns and customer order fulfillment across the regional network.
• Partner with IT and business owners to stabilize ERP-enabled distribution processes, improve transaction accuracy and implement warehouse management systems (WMS), automation and process improvements.
• Translate strategic priorities into executable plans with assigned owners, milestones, resource requirements, dependencies, risks and escalation mechanisms.
• Establish and manage performance indicators including on-time delivery/OTIF, lead time, inventory accuracy, labor productivity, warehouse capacity utilization and freight and 3PL performance.
• Lead operational relationships and service-performance reviews with regional 3PLs, carriers and distribution service providers.
• Ensure departmental audit readiness and compliance with safety, quality and regulatory requirements; lead root-cause analyses and corrective and preventive actions.
• Coach and develop site and functional distribution leaders, reinforcing clear accountability, succession capability and continuous improvement.
• Partner with Planning, Manufacturing, Sourcing, Commercial Operations, Finance, IT and Quality to remove operational barriers and improve end-to-end customer delivery.

Initial Performance Priorities - First 12 Months

• Stabilize and optimize North American distribution operations, with particular attention to capacity, inventory accuracy, productivity and customer fulfillment.
• Execute distribution integration activities for current acquisitions while developing repeatable capabilities for future integrations.
• Implement approved external and temporary storage solutions to manage capacity requirements and retain operating flexibility.
• Deliver measurable improvements in regional freight performance, transportation costs and carrier management.
• Improve ERP process adoption and reliability while advancing warehouse automation and WMS capabilities.
• Strengthen 3PL performance governance and support the North America network roadmap, including alternative distribution flows.

Knowledge, Skills and Abilities

• Excellent cross-functional leadership, organizational and prioritization skills, with the ability to drive execution through multiple teams.
• Strong analytical and financial acumen; ability to use business intelligence, performance dashboards and operational data to guide decisions.
• Effective executive communication, stakeholder management, problem solving and continuous-improvement capabilities.