Director of Admissions Acute
Erlanger Behavioral Health
Summary
Erlanger Behavioral Health is seeking an experienced RN, LPC, LMSW, or LCSW to join our team as the Director of Admissions. As the Admissions Department Leader, you will be responsible for providing direction, implementing strategic plans, and ensuring operation of our admissions and intake processes. Your strong leadership skills, ability to cultivate collaboration, and commitment to quality management will be key in the success of the department.
Job description
Purpose Statement
Direct the facility admissions activities by driving the admissions process, developing, implementing, and maintaining revenue-generating strategies.
Essential Functions
- Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.
- Implement the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment.
- Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake, and admission to the facility.
- Assign/distribute scheduled evaluations, intakes, or admissions as dictated by request and hospital census.
- Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake, and admission services.
- Perform follow-up communication functions and generate recommendations for organization leadership.
- Develop and implement program policies and procedures that guide the provision of services.
- Responsible for the hiring decisions for Admissions Department personnel, providing orientation, in-service, and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.
- Serve as a clinical liaison with referral sources.
- Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives.
- Ensure that the department is up to date on and compliant with new laws and regulations.
- Recruit, train, and supervise staff.
- Manage the finances of the department, and prepare and monitor budgets and spending to ensure the department operates within allocated funds.
- Determine and implement admissions best practices, promote the hospital, and maintain a satisfied patient base.
Qualifications
- Master’s Degree in Human Services Field or RN nursing license required.
- Three plus years’ experience in healthcare-related admissions preferred.
- Three years of work experience as a Director of Admissions in a Behavioral health facility preferred.
- May require licensure by the state for this position.
- CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
- First aid may be required based on state or facility.
Requirements
- Master’s Degree in Human Services Field or RN nursing license required.
- Three plus years’ experience in healthcare-related admissions preferred.
- Three years of work experience as a Director of Admissions in a Behavioral health facility preferred.
- May require licensure by the state for this position.
- CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
- First aid may be required based on state or facility.
Benefits
- Medical, Dental & Vision
- HSA & FSA
- Basic Life & AD&D
- Disability benefits
- 401(k) Matching
- EAP & Employee Discount
- Paid Holidays
- Paid Time Off
- Tuition Reimbursement
Company overview
Erlanger Behavioral Health Hospital is a comprehensive psychiatric and behavioral healthcare facility located in Chattanooga, Tennessee. Operating as a 144-bed acute care treatment center, the hospital provides specialized mental health services across multiple age groups, including adolescents (ages 12+), adults, and older adults. The facility offers a full continuum of personalized psychiatric care, addressing conditions such as depression, anxiety, bipolar disorder, schizophrenia, PTSD, and co-occurring substance use disorders. Erlanger Behavioral Health employs evidence-based treatment modalities including cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), medication management, individual and group therapy, family therapy, and electroconvulsive therapy (ECT) for severe cases. The hospital operates 24/7 admissions and provides both inpatient and outpatient programming, including intensive outpatient (IOP) and partial hospitalization programs (PHP). Accredited by The Joint Commission with a Gold Seal of Approval, Erlanger Behavioral Health serves patients from Tennessee, Alabama, and North Georgia, maintaining a multidisciplinary team of psychiatrists, nurse practitioners, licensed counselors, social workers, and medical professionals dedicated to delivering compassionate, patient-centered care in a therapeutic environment designed to support stabilization and recovery.