Director of Field Medical Excellence

About the Role

We're looking for a Director, Field Medical Excellence to translate Medical Affairs priorities into practical plans, effective processes, and technology that make it easier for field medical teams to deliver impactful scientific exchange. Reporting to the Senior Director of Field Medical Excellence, this leader connects strategic planning, digital enablement, operational governance, and continuous improvement. The Director partners with Field Medical leadership, Medical Strategy Leads, Insights & Analytics, IT, and other stakeholders to strengthen execution, and demonstrate medical impact. This is a remote position.

What You'll Do

In this role, you'll have the opportunity to lead and own Field Medical Excellence projects, translating organizational priorities into an integrated roadmap with clear outcomes, milestones, owners, and resource requirements. You'll also:

• Establish consistent frameworks for field medical planning, connecting medical objectives with territory priorities and stakeholder needs.
• Facilitate prioritization and quarterly reviews, identifying dependencies, capacity constraints, and opportunities to stop or simplify lower-value work.
• Serve as the business owner for designated CRM and field enablement platforms, defining business requirements, prioritizing enhancements, and assessing value.
• Partner with IT on solution design, testing, deployment, integration, and ongoing optimization.
• Design and maintain scalable workflows, standards, guidance, and tools for field planning, stakeholder engagement, documentation, and insight submission.
• Clarify process ownership, decision rights, handoffs, and escalation pathways.
• Establish stakeholder partnerships to enable needs assessment and monitor external environment for growth opportunities and trends.
• Lead a prioritized improvement portfolio using field feedback, operational data, benchmarking, and root-cause analysis.
• Partner with Insights & Analytics to define measures of execution quality, operational efficiency, scientific engagement, and medical impact.
• Define business questions and dashboard requirements that support leadership decisions and field coaching.

Who You Are

You have a Bachelor's degree along with 8+ years of pharmaceutical or biotechnology experience, including substantial Medical Affairs or Field Medical Experience. You are or you also have:

• Advanced degree preferred (PharmD, PhD, MD, NP-C)
• Demonstrated success in strategic planning, process improvement, technology implementation, and change leadership
• Experience with CRM platforms, analytics tools, digital workflows, project management software, and responsible application of AI
• Deep understanding of healthcare landscape and evolving customer needs
• Strong strategic thinking with ability to connect multiple components
• Strong leadership presence and ability to present and engage with senior leaders
• Ability to influence across functions and move complex initiatives from concept to sustained execution
• Strong communication skills
• Experience applying technology to solve business problems
• Ability to enable creative problem solving, encourages unique solutions, and effectively solves challenges problems

Where You'll Work

This is a fully remote role. It can be performed effectively from anywhere while staying connected to your Insmed team and community. Occasional travel for team meetings or events will be expected. This role requires occasional travel (up to 20%).